Representante de Atendimento a Clientes Estratégicos Jr (Doméstico)

FedEx Express México; São Paulo; Presencial; BRL 25.000 - 35.000; Tempo integral

Resumo da oferta

A leading company in logistics seeks a Junior Customer Service Representative to support strategic client operations. The role involves monitoring delivery processes, ensuring timely service, and collaborating with various teams. Ideal candidates will possess strong communication skills and a proactive attitude, along with a high school diploma and experience in customer service.

Serviços

Medical assistance

Dental assistance

Life insurance

Transportation voucher

Meal voucher or Ticket

Basic food basket

Education assistance

Discounts on FedEx services

Telemedicine

Support program for pregnant employees

Qualificações

• Experience in monitoring and analyzing indicators.
• Experience in Customer Service.

Responsabilidades

• Support the national strategic client transportation chain.
• Monitor operations and collaborate with units on operational planning.
• Ensure timely delivery and system data entry.

Conhecimentos

Organization

Proactivity

Interpersonal Skills

Communication Skills

Advanced Excel

PowerPoint

Formação académica

Complete High School

Higher Education (Ongoing)

Descrição da oferta de emprego

Representante de Atendimento a Clientes Estratégicos Jr (Doméstico)

Apply locations

FXE-LAC/BRSAOA/SAOA Sao Paulo

Type

Full time

Posted on

Posted Yesterday

Application deadline

End Date: May 19, 2025 (5 days left to apply)

Job Requisition ID

RC750045

Introduction

Welcome to FedEx Express Latin America and Caribbean Division Employment Opportunities Site! FedEx is recognized as a world-class company, known for its innovation, reputation, and awards such as Fortune’s World Most Admired Companies, Best Places to Work, and others.

Current Opportunities

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Position Details

Vaga: Representante de Atendimento a Clientes Especiais Jr (Doméstico)

Location: Cajamar (CJR) - Presencial

About the Company

FedEx Express is the largest express transportation company worldwide, serving over 220 countries and territories. In Brazil, we have extensive air and road transportation infrastructure, connecting more than 5,300 locations with comprehensive logistics solutions.

Diversity and Inclusion

We believe in equal opportunities. All qualified candidates will be considered regardless of disability, gender, age, race, religion, or sexual orientation.

Benefits

• Medical assistance
• Dental assistance
• Life insurance
• Transportation voucher
• Meal voucher or Ticket
• Basic food basket
• Education assistance
• Discounts on FedEx services, travel, hotels, and car rentals
• Telemedicine (free for employees and dependents)
• Support program for pregnant employees (free)

Mandatory Requirements

• Complete High School
• Experience in monitoring and analyzing indicators
• Experience in Customer Service
• Advanced Excel and PowerPoint skills
• Organization and proactivity
• Excellent interpersonal and communication skills
• Ability to prioritize and adapt in a changing environment

Preferred Qualifications

• Complete or ongoing higher education
• Intermediate English proficiency

Responsibilities

• Support the national strategic client transportation chain
• Monitor operations and collaborate with units on operational planning
• Ensure timely delivery and system data entry
• Schedule and manage delivery failures with destinations and clients
• Audit deadlines, registrations, and special operations
• Send reports to units and clients
• Monitor service indicators
• Support leadership with data and preventive information
• Assist in project implementation and improvements at branches

Application End Date

May 19, 2025