Quality Engineer – After Market Solutions

Baker Hughes Company; Niterói; Presencial; BRL 140 000 - 210 000; Tempo integral

Resumo da oferta

Baker Hughes Company in Brazil seeks a Quality Engineer – After Market Solutions to support the FPS Solutions team in complying with the Quality Management System and driving continuous improvement. You will coordinate audits, manage non-conformities, and lead root-cause analyses to prevent recurrence across products, processes, and services.

The role requires strong problem-solving skills, experience with QA methodologies, and the ability to communicate in Portuguese and English.

Qualificações

• Bachelor’s degree in Engineering (required).
• Minimum of 4 years of experience in an industrial environment as a Quality Engineer.
• Knowledge of ISO 9001 standards (preferred).

Responsabilidades

• Manage service non-conformities and ensure appropriate resolution and follow-up.
• Lead root cause analyses and define corrective actions.
• Monitor and report Quality KPIs and drive continuous improvement initiatives.
• Prepare and maintain QMS documentation and support audits.
• Coordinate communication across teams and with suppliers on quality issues.
• Support CoPQ reduction efforts, including warranty-related costs.

Conhecimentos

QA Engineering

Root Cause Analysis

Audits

Problem Solving

Project Management

Power BI

Power Apps

Lean Six Sigma

Communication

Leadership

Formação académica

Bachelor’s degree in Engineering

Ferramentas

Power BI

Power Apps

MS Office

ISO 9001 Internal Auditor

Descrição da oferta de emprego

Are you looking for a new challenge? Our Oilfield Services business provides intelligent, connected technologies to monitor and control our energy extraction assets and support facilities. Our team is arranging technical expertise to meet our client expectation. We provide customers with the peace of mind needed to reliably and efficiently improve their operations. Partner with the best

The Quality Engineer – After Market Solutions will be responsible for supporting the areas within the FPS Solutions team in complying with the applicable Quality Management System. Also responsible for supporting Quality Assurance initiatives, Cost of Poor Quality (CoPQ) activities, and investigations, always seeking continuous improvement across the applicable areas.

• Manage service non-conformities and ensure appropriate resolution and follow-up.
• Manage supplier & intercompany non-conformities identified in customer products, supporting warranty-related claims with suppliers, as applicable.
• Conduct internal and external audits in accordance with the audit program, including process audits.
• Support root cause analysis of findings from internal and external audits, issue reports, and track corrective actions.
• Monitor and address quality concerns and quality‑related issues.
• Lead root cause analyses in collaboration with Quality Engineering, using specific problem‑solving tools, and defining corrective and preventive actions.
• Monitor, control, and report Service Quality Key Performance Indicators (KPIs).
• Prepare and maintain Quality Management System (QMS) documentation, providing support and guidance for continuous improvement initiatives.
• Manage document review cycles and ensure Quality Management System documents remain current and valid.
• Organize and facilitate quality meetings with the areas within the Solutions organization.
• Lead Solutions Quality Management Review (QMR) meetings with applicable stakeholders, as well as support the development and execution of these QMRs.
• Act as a change agent by promoting initiatives that strengthen the Quality culture across the organization.
• Ensure that Health, Safety, and Environmental (HSE) values, as defined in company policies, are practiced by employees, suppliers, and contractors through the identification, monitoring, and control of significant environmental impacts and occupational risks, driven by leadership, training, commitment, and proactive behavior.
• Work in compliance with company policies and procedures related to quality and operations.
• Report any non‑conformities, concerns, or risks affecting products, processes, and services.
• Remain committed to quality objectives and continuously seek improvements in products, processes, and services.
• Prepare and issue customer‑facing reports, including ITPs, according to operational requirements.
• Lead initiatives focused on reducing the Cost of Poor Quality (CoPQ), with a particular emphasis on warranty‑related costs.
• Report the status of corrective actions and continuous improvement initiatives in both Portuguese and English.
• Ensure that lessons learned from operations are properly documented, addressed, and communicated to relevant teams.
• Manage communication with colleagues and business functions regarding approaches and methodologies for resolving complex problems.
• Ensure that critical observations are properly documented and that significant concerns are identified and escalated to the appropriate levels within the organization.
• Be a supporter of the Kaizen program in Solutions, driving continuous improvement across the business.

Fuel your passion

To be successful in this role you will:

• Have Bachelor’s degree (Engineering bachelor is required)
• Minimum of 4 years of experience in an industrial environment as a Quality Engineer.
• Knowledge of ISO 9001 standards (preferred).

Required Specific Skills:

• Proficiency in Microsoft Office Suite.
• Advanced/Fluent English.
• Strong verbal and written communication skills.
• Ability to manage multiple processes and/or stakeholders simultaneously.
• Ability to resolve operational and routine issues effectively.
• Strong analytical and critical thinking skills.
• Ability to develop and interpret scenarios and business situations.
• Ability to build and maintain relationships with customers and suppliers.
• Ability to prepare reports, presentations, and procedures.
• Decision‑making capability.
• Risk and Failure Analysis.
• Knowledge of Quality Systems (NCR, Continuous Improvement).
• Lean tools and methodologies.
• Ability to read and interpret standards, specifications, and regulations.
• Ability to generate and propose solutions.
• Strong planning and prioritization skills.
• Knowledge of Power BI and Power Apps.
• Experience with quality improvement methodologies and tools such as A3, 8D, 5 Whys, Ishikawa (Fishbone) Diagram, FMEA, 5S, and Lean Six Sigma.
• Strong leadership capabilities.
• Negotiation and influencing skills with internal and external stakeholders.
• Strong analytical thinking and effective communication skills, both verbal and written.
• Excellent problem‑solving skills.
• Ability to interpret technical documentation, including engineering drawings, specifications, and quality requirements.
• Ability to coordinate multiple activities simultaneously, identify issues effectively, and propose appropriate solutions.
• Demonstrated collaboration, professionalism, and ethical conduct in all activities.

Desired Technical Qualifications, Standards, and Certifications:

• ISO 9001 Internal Auditor certification.
• Lean Six Sigma Green Belt certification.
• Experience with NCR (Non‑Conformance Reports) and RCA (Root Cause Analysis).

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone. Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well‑being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. The Baker Hughes internal title for this role is: Quality Specialist - QA Engineering At Baker Hughes, we are transforming the future of energy. With operations in over 120 countries, we are developing and deploying industry‑leading technologies and services to take energy forward. For more than a century, our inventions have revolutionized energy. Today, we are bringing our expertise to make oil and gas safer, cleaner, and more efficient. Our people are the trusted experts, relied on to solve customer challenges big and small. We invest in the health and well‑being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other. We believe in creating an environment of diversity and inclusion, without bias. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work. We're makers, inventors, and leaders who aren't afraid of the tough challenges. We believe pushing boundaries will help to lead the way for a new energy future.

We believe in creating an environment of diversity and inclusion, without bias.