Partner Technical Account Engineer

VTEX

São Paulo

Presencial

BRL 167 400 - 279 000

Tempo integral

14 dias+

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Vantagens oferecidas por esta oferta de emprego

Health, dental, and life insurance with national coverage

Flexible meal allowance

Extended parental leaves

Financial assistance to build your work-from-home setup

Free shipping on 1000+ VTEX stores

Resumo da oferta

A global leader in digital commerce technology is hiring for a technical advisor role in São Paulo. You will lead technical guidance for strategic partners while overseeing project health and conducting essential training. The ideal candidate possesses a Bachelor's degree in Engineering or Computer Science, proven experience with the VTEX platform, and expertise in both GraphQL and RESTful APIs. Join to innovate scalable digital ecosystems and enhance partner relationships!

Qualificações

Proven knowledge and experience with the VTEX platform, especially regarding Payment Provider Protocol and Marketplace integrations.
Expertise in architecting complex integrations between commerce platforms and third-party systems, focusing on scalable and high-performance solutions.

Responsabilidades

Serve as the lead technical authority for key partners, providing expert guidance.
Oversee the technical health of partner projects, identifying potential risks.
Conduct workshops and technical training sessions for partner developers.
Act as the final escalation point for complex technical hurdles.
Stay ahead of commerce trends to help partners innovate.
Manage the payment connectors homologation process.

Conhecimentos

GraphQL

RESTful APIs

Effective Communication

Proactive Attitude

English

Portuguese

Formação académica

Bachelor’s degree in Engineering, Computer Science or related fields

Descrição da oferta de emprego

VTEX is a global leader in digital commerce technology, providing innovative solutions for businesses seeking excellence in their online ventures. As an integral part of the Global Strategic Alliances team, you will have the opportunity to contribute to VTEX's ongoing success by serving as the primary technical point of contact for our most strategic VTEX partners.

Key Responsibilities

Technical Advisory: Serve as the lead technical authority for key partners, providing expert guidance on platform architecture, best practices and scalability.
Technical Governance: Oversee the technical health of partner projects, identifying potential risks and ensuring alignment with VTEX’s performance standards and security protocols.
Enablement & Coaching: Conduct workshops and technical training sessions to ensure partner developers are proficient in VTEX foundations and capabilities.
Strategic Problem Solving: Act as the final escalation point for complex technical hurdles, working closely with the Partner Manager, the internal Product and CX team to resolve platform-specific challenges.
Innovation Roadmap: Stay ahead of commerce trends to help partners innovate and expand their service offerings.
Payment Provider Homologation Process: Be the owner of the payment connectors homologation process by managing the assessment and prioritization of incoming requests. Lead process optimization initiatives to enhance operational efficiency and improve time-to-market.

Requirements

Academic Background: Bachelor’s degree in Engineering, Computer Science or related fields.
VTEX Expertise: Proven knowledge and experience with the VTEX platform, especially regarding Payment Provider Protocol and Marketplace integrations.
Technical Skills: Expertise in GraphQL and RESTful APIs, with proficient knowledge of architecting complex integrations between commerce platforms and third‑party systems, focusing on scalable and high‑performance solutions.
Effective Communication: Strong argumentative skills and the ability to articulate viewpoints based on data.
Languages: Advanced English and Portuguese; Spanish is considered a plus.
Proactive Attitude: Eagerness to learn, adapt to challenges, and drive results.

If you are driven by the challenge of building scalable digital ecosystems and being the technical reference to guide global partners, join the VTEX team, where we turn ideas into reality!

About VTEX

VTEX (NYSE: VTEX) is the composable and complete commerce platform that delivers more efficiency and less maintenance to organizations seeking to make smarter IT investments and modernize their tech stack. Through our pragmatic composability approach, we empower brands, distributors, and retailers with unparalleled flexibility and comprehensive solutions, enabling them to invest solely in what provides a clear business advantage and boosts profitability. VTEX is trusted by 2,600 global B2C and B2B clients, including Carrefour, Colgate, Motorola, Sony, Stanley Black & Decker, and Whirlpool, having 3,500 active online stores across 43 countries (as of FY ended on December 31, 2023).