Partner Success Manager - Retail Media

Criteo; São Paulo; Presencial; BRL 60.000 - 100.000; Tempo integral

Resumo da oferta

Join an innovative company as a Partner Success Manager, where you will leverage your expertise in digital media and advertising technology to forge strong partnerships with leading retailers. In this pivotal role, you will manage client relationships, ensuring satisfaction and retention while driving the adoption of new products. Your analytical skills will help optimize service delivery, and your passion for technology will contribute to the evolution of the online advertising landscape. This is a unique opportunity to make a meaningful impact in a dynamic and supportive environment, where your contributions will be valued and recognized.

Serviços

Comprehensive Benefits

Support for Physical Wellbeing

Support for Emotional Wellbeing

Financial Wellbeing Support

Growth and Learning Opportunities

Qualificações

• 4+ years of experience in digital media and online performance advertising.
• Strong analytical skills and ability to optimize client solutions.

Responsabilidades

• Strengthen relationships with retail e-commerce players in Latin America.
• Manage client retention, satisfaction, and growth of new products.

Conhecimentos

Digital Media Experience

Online Performance Advertising

Ad Tech Knowledge

E-commerce Familiarity

Strong Communication Skills

Analytical Skills

Client Relationship Management

Problem Solving

Project Management

Fluent in English and Spanish

Descrição da oferta de emprego

What You'll Do:

We are seeking a highly motivated Partner Success Manager to join Criteo’s Retail Media business team. This is an amazing opportunity for an experienced online media and technology professional to join the world’s leading performance display advertising company. The ideal candidate will possess deep knowledge of advertising technology and the retail landscape. Retailers are at the core of our business, and the Partner Success Manager will be pivotal in developing strong partnerships.

• Strengthen existing relationships and forge new ones with leading retail e-commerce players in Latin America.
• Lead implementation and onboarding for new retailers and placements.
• Manage existing relationships; ensure client retention and satisfaction, grow inventory and yield, and increase adoption and penetration of new products.
• Run thoughtful, data-driven Quarterly Business Reviews.
• Analyze program performance and client needs to optimize delivery of services and solutions.
• Respond to and resolve time-sensitive client issues while developing meaningful client relationships.
• Understand client needs to create custom workflows and processes.
• Spearhead the development of and dialogue around complex, custom solutions for clients with assistance from Technical Solutions, Analytics, and Product teams.
• Partner with a broad range of internal teams (marketing, legal, brand sales, products, R&D, Technical Solutions) to support sales efforts.
• Serve as an internal voice of the client; gather and document business needs.

Who You Are:

• 4+ years of digital media experience, with a strong familiarity with online performance advertising, ad tech, and/or e-commerce.
• Passionate about technology, new media, and how Criteo can define new boundaries in the online advertising industry.
• Strong written and verbal communication skills.
• Flexible, able to think on your feet, and experienced in developing creative customer solutions.
• Self-motivated with a strong work ethic and the ability to multitask.
• Organized with outstanding attention to detail and the ability to project manage complex integrations.
• Strong analytical skills, with the ability to identify business opportunities/issues, design appropriate tests/analysis, and execute/optimize based on results.
• Experience with statistical analysis is a plus.
• Demonstrable knowledge of the online advertising industry and retail environment.
• Ability to work in a fast-moving company and industry.
• A team player with an entrepreneurial attitude and a strong will to succeed.
• Bring a positive, can-do attitude and a willingness to roll up your sleeves and contribute in a dynamic, small team environment.
• Fluent English and Spanish.

We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!

Who We Are:

Criteo is the global commerce media company that enables marketers and media owners to deliver richer consumer experiences and drive better commerce outcomes through its industry leading Commerce Media Platform.

Why Join Us:

At Criteo, we take pride in being a caring culture and are committed to providing our employees with valuable benefits that support their physical, emotional and financial wellbeing, their interests and the important life events. We aim to create a place where people can grow and learn from each other while having a meaningful impact. We want to set you up for success in your job, and an important part of that includes comprehensive perks & benefits. Benefits may vary depending on the country where you work and the nature of your employment with Criteo. When determining compensation, we carefully consider a wide range of job-related factors, including experience, knowledge, skills, education, and location. These factors can cause your compensation to vary.