Partner Success Manager - Retail Media

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Sector: Marketing, Advertising and PR
Role: Manager
Contract Type: Permanent
Hours: Full Time

What You'll Do:
We are seeking a highly motivated Partner Success Manager to join Criteo's Retail Media business team. This is an amazing opportunity for an experienced online media and technology professional to join the world's leading performance display advertising company. The ideal candidate will possess deep knowledge of advertising technology and the retail landscape. Retailers are at the core of our business, and the Partner Success Manager will be pivotal in developing strong partnerships.

• Strengthen existing relationships and forge new ones with leading retail e-commerce players in Latin America.
• Lead implementation and onboarding for new retailers and placements.
• Manage existing relationships; ensure client retention and satisfaction, grow inventory and yield, and increase adoption and penetration of new products.
• Run thoughtful, data-driven Quarterly Business Reviews.
• Analyze program performance and client needs to optimize delivery of services and solutions.
• Respond to and resolve time-sensitive client issues while developing meaningful client relationships.
• Understand client needs to create custom workflows and processes.
• Spearhead the development of and dialogue around complex, custom solutions for clients with assistance from Technical Solutions, Analytics, and Product teams.
• Partner with a broad range of internal teams (marketing, legal, brand sales, products, R&D, Technical Solutions) to support sales efforts.
• Serve as an internal voice of the client; gather and document business needs.

Who You Are:

• 4+ years of digital media experience, with a strong familiarity with online performance advertising, ad tech, and/or e-commerce.
• Passionate about technology, new media, and how Criteo can define new boundaries in the online advertising industry.
• Strong written and verbal communication skills.
• Flexible, able to think on your feet, and experienced in developing creative customer solutions.
• Self-motivated with a strong work ethic and the ability to multitask.
• Organized with outstanding attention to detail and the ability to project manage complex integrations.
• Strong analytical skills, with the ability to identify business opportunities/issues, design appropriate tests/analysis, and execute/optimize based on results.
• Experience with statistical analysis is a plus.
• Demonstrable knowledge of the online advertising industry and retail environment.
• Ability to work in a fast-moving company and industry.
• A team player with an entrepreneurial attitude and a strong will to succeed.
• Bring a positive, can-do attitude and a willingness to roll up your sleeves and contribute in a dynamic, small team environment.
• Fluent English and Spanish.

We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we'd love to see your application!

Who We Are:
Criteo is the global commerce media company that enables marketers and media owners to deliver richer consumer experiences and drive better commerce outcomes through its industry leading Commerce Media Platform.

At Criteo, our culture is as unique as it is diverse. From our offices around the world or from home, our incredible team of 3,600 Criteos collaborates to develop an open and inclusive environment. We seek to ensure that all of our workers are treated equally, and we do not tolerate discrimination based on race, gender identity, gender, sexual orientation, color, national origin, religion, age, disability, political opinion, pregnancy, migrant status, ethnicity, marital or family status, or other protected characteristics at all stages of the employment lifecycle including how we attract and recruit, through promotions, pay decisions, benefits, career progression and development. We aim to ensure employment decisions and actions are based solely on business-related considerations and not on protected characteristics. As outlined in our Code of Business Conduct and Ethics, we strictly forbid any kind of discrimination, harassment, mistreatment or bullying towards colleagues, clients, suppliers, stakeholders, shareholders, or any visitors of Criteo. All of this supports us in our mission to power the world's marketers with trusted and impactful advertising encouraging discovery, innovation and choice in an open internet.

Why Join Us:
At Criteo, we take pride in being a caring culture and are committed to providing our employees with valuable benefits that support their physical, emotional and financial wellbeing, their interests and the important life events. We aim to create a place where people can grow and learn from each other while having a meaningful impact. We want to set you up for success in your job, and an important part of that includes comprehensive perks & benefits. Benefits may vary depending on the country where you work and the nature of your employment with Criteo. When determining compensation, we carefully consider a wide range of job-related factors, including experience, knowledge, skills, education, and location. These factors can cause your compensation to vary.