Operation Executive

Lirunex Limited; São Paulo; Presencial; BRL 30 000 - 35 000; Tempo integral

Resumo da oferta

A leading financial services firm located in São Paulo is seeking an entry-level Operations Associate. The role involves assisting senior executives in daily operations, coordinating with departments for seamless workflow, and monitoring operational metrics. Candidates should possess a Bachelor's degree in business administration, problem-solving skills, and strong communication abilities in English. Proficiency in Microsoft Office is required. This full-time position may require flexible working hours including weekends.

Qualificações

• Fresh graduates are encouraged to apply.
• Experience in Contract for Differences (CFD) products is an advantage.
• Ability to work independently and in a team environment.

Responsabilidades

• Assist senior operations executives and team lead in managing daily operations.
• Coordinate with departments for timely task completion.
• Monitor operational metrics and propose improvements.

Conhecimentos

Problem-solving skills

Communication skills

Team collaboration

Critical thinking

Formação académica

Bachelor's degree in business administration or related field

Ferramentas

Microsoft Office Suite

Descrição da oferta de emprego

Responsibilities

• Assist senior operations executives and team lead in managing and execute daily operational activities efficiently.
• Coordinate with various departments to ensure seamless workflow and completion of tasks within established timelines.
• Monitor and track operational metrics, identifying areas for improvement and proposing solutions.
• Participate in the development and implementation of operational policies and standard operating procedures (SOPs) to improve operational efficiency.
• Handle incoming inquiries and resolve operational issues promptly and professionally.
• Maintain accurate records and documentation related to operations processes.
• Conduct quality checks to maintain high standards of services delivery
• Handle customer inquiries, complaints and disputes with customer supports.
• Collaborate with the team to streamline processes and enhance overall operational efficiency.
• Coordinate with various departments to ensure seamless communication and cooperation.
• Other ad hoc tasks assigned by superiors as deemed relevant within department responsibilities.

Job Requirements

• Bachelor's degree in business administration, Operations Management, or a related field.
• Fresh graduate is encouraged to apply.
• Experience in Contract for Differences (CFD) and Meta quotes products and platforms is an added advantage.
• Strong problem-solving skills with the ability to think critically and make quick decisions.
• Excellent communication skills, both written and verbal in English is mandatory. Other languages proficiency are added value.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to work independently as well as collaboratively in a team-oriented environment.
• Flexibility to work in a rotating shift schedule, including weekends and holidays as per required.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing