Marketing Project Manager

Alfafam Management Consulting; Brasil; Teletrabalho; USD 30.000 - 50.000; Tempo integral

Resumo da oferta

Alfafam Management Consulting is seeking a Marketing Project Manager to oversee the implementation of PM and CRM systems. This role requires a detail-oriented professional with at least 3 years of experience in project management, capable of improving operational efficiency. If you are a proactive problem solver who excels in a fast-paced environment, we invite you to apply for this full-time remote position.

Qualificações

• 3+ years of experience in project management in a technology-driven environment.
• Proficiency in using PM and CRM systems.
• Strong organizational skills and ability to manage multiple priorities in a fast-paced setting.

Responsabilidades

• Lead implementation of PM/CRM systems from analysis to training.
• Collaborate with stakeholders to gather project requirements.
• Monitor project progress and address stakeholder concerns.

Conhecimentos

Project Management

Communication

Analytical Mindset

Workflow Optimization

Formação académica

Bachelor's degree in Business Administration or related field

Ferramentas

PM systems (ClickUp, Asana, Jira)

CRM systems (Salesforce, Hubspot)

Process mapping tools (Miro)

Descrição da oferta de emprego

Join to apply for the Marketing Project Manager role at Alfafam Management Consulting

Join to apply for the Marketing Project Manager role at Alfafam Management Consulting

We are Alfafam, a US-based Management Consulting Company offering services locally and worldwide.

Our primary objective is to facilitate the growth of businesses within the United States by providing comprehensive support in management, operations, budgeting, marketing, hiring, and onboarding processes.

We are seeking an experienced and detail-oriented Project Manager to lead the end-to-end implementation of project management (PM) or customer relationship management (CRM) systems. This role involves managing all phases of the implementation process, including analysis, planning, execution, and training, while ensuring that deliverables meet the highest standards of quality, efficiency, and stakeholder satisfaction.

Responsibilities:

• Collaborate with stakeholders and team members to gather project requirements and access needs.
• Analyze existing workflows, tools, and processes to identify inefficiencies and areas for improvement.
• Develop a project plan with clear timelines, milestones, and deliverables.
• Oversee and execute the full system setup, configuration, and optimization of PM or CRM tools.
• Standardize system structures, naming conventions, and workflows for consistency.
• Map and document optimized workflows and processes using tools like Miro.
• Develop and implement Standard Operating Procedures (SOPs) and Service Blueprints for critical tasks.
• Integrate tools and systems to enhance functionality and communication.
• Implement automations to reduce manual tasks and improve efficiency.
• Create and manage repositories for templates and guidelines to streamline operations.
• Provide training and support to stakeholders, including creating instructional materials and conducting workshops.
• Monitor project progress and performance metrics, making iterative improvements as needed.
• Conduct regular check-ins with stakeholders to gather feedback and address concerns.
• Track resource utilization and manage reporting to ensure accountability.
• Maintain comprehensive documentation of all implementation processes and decisions.
• Foster a culture of collaboration and continuous learning through knowledge-sharing sessions.
• Evaluate completed projects for lessons learned and areas of improvement in order to continually enhance the agency's processes and capabilities.

Requirements:

• Bachelor's degree in Business Administration or a related field.
• 3+ years of experience in a client-facing role within a fast-paced, technology-driven environment, and in project management.
• Exceptional communication skills (written and verbal) coupled with the ability to empathize with client concerns.
• Experience using and implementing PM systems (such as ClickUp, Asana, Monday, Jira, Trello, Wrike, Notion)
• Experience using and implementing CRM systems (such as Salesforce, Hubspot, GHL).
• Strong project management skills, including planning, execution, and risk management.
• Proficiency in process mapping tools (e.g., Miro) and documentation techniques.
• Expertise in workflow optimization, process automation, and system integration.
• Analytical mindset to identify inefficiencies and recommend solutions.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Ideal Fit:

Problem solver. You don’t wait to be asked; you anticipate needs before they even happen.

Fast learner. You don’t shy away from taking on a new technology and system.

Positive. You have a can-do, team-player mindset.

High-energy and quick. You’d fit in well in a start-up, fast-paced, and ever-changing environment.

Superior time management and strong organizational skills.

The Details:

This position is full-time, and remote from Monday to Friday.

Standard work hours are 9 a.m. - 6 p.m. EST (New York time zone).

The salary range for this is dependent on location, experience, and skills.

As a Project Manager at our company, you will play an integral role in shaping the customer experience while contributing directly to the growth of the business. If this sounds like the perfect opportunity for you, please submit your application today! Please, make sure before applying that your skills and experience fit to this position's requirements.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

• Industries

  Business Consulting and Services

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