Manual Therapist (Wellness)

Raffles Medical Group Ltd; Região Norte; On-site; BRL 42,000 - 72,000; Full time

Job summary

Raffles Medical Group Ltd is seeking a skilled rehabilitation/manual therapy or aesthetics professional to enhance treatment quality and deliver premium wellness services. You will maintain detailed treatment records, uphold safety standards, and foster constructive feedback within the team.

The role emphasizes long-term client relationships, ongoing training, and involvement in wellness program development in a spa/hotel or luxury health setting.

Qualifications

• Diploma/Certification in rehabilitation manual therapy or aesthetics from an accredited school.
• Minimum 3 years’ client servicing experience for premium health or wellness services.
• Excellent customer service, interpersonal and communication skills.
• Self-motivated, detail-minded and a team player.
• Experience in other modalities including manual therapy, clinical aesthetics and meditation will be considered favorably.
• Experience working in hotel or spa are welcomed to apply.
• Computer literate.

Responsibilities

• Strive to upgrade the quality of treatments you deliver through practice and reviewing relevant feedback from clients.
• Ensure excellent service delivery and maintain a long-term professional relationship with clients.
• Maintain an individual good record of daily treatment.
• Maintain a working environment where all associates can build on constructive feedback.
• Encourage the use of direct and indirect feedback to improve your self-awareness and development.
• Participate in all training, meetings, and development initiatives.
• Assist in the formulation of programs for wellness.
• Maintain technical equipment maintenance, hygiene, and repair.
• Maintain an intermediate or advanced standard of rehabilitation manual therapy and skin therapy service standards.
• Maintain and update the quality-of-service delivery based on industry trends.
• Clear explanation to clients regarding expected outcomes and aftercare recommendation to clients.
• Maintain an accurate and detailed of treatments provided and any modification to treatment plans.
• Ensure a clean, safe and welcoming environment and adhere to safety guidelines.

Skills

Customer service

Interpersonal skills

Communication skills

Self-motivated

Detail-minded

Team player

Education

Diploma/Certification in rehabilitation manual therapy

Aesthetics diploma

Tools

Computer literacy

Job description

Responsibilities

• Strive to upgrade the quality of treatments you deliver through practice and reviewing relevant feedback from clients
• Ensure excellent service delivery and maintain a long-term professional relationship with clients
• Maintain an individual good record of daily treatment
• Maintain a working environment where all associates can build on constructive feedback
• To encourage the use of direct and indirect feedback to improve your self-awareness and development
• Participate in all training, meetings, and development initiatives
• Assist in the formulation of programs for wellness
• Maintain technical equipment maintenance, hygiene, and repair
• Maintain an intermediate or advanced standard of rehabilitation manual therapy and skin therapy service standards
• Maintain and update the quality-of-service delivery based on industry trends
• Clear explanation to clients regarding expected outcomes and aftercare recommendation to clients
• Maintain an accurate and detailed of treatments provided and any modification to treatment plans
• Ensure a clean, safe and welcoming environment and adhere to safety guidelines

Job Requirements

• Diploma/ Certification in rehabilitation manual therapy / stretch therapy OR graduated from an accredited school of Aesthetics
• Minimum 3 years’ client servicing experience for premium health or wellness services
• Excellent customer service, interpersonal and communication skills
• Self-motivated, detail-minded and a team player
• Candidates with certification in other modalities including manual therapy, clinical aesthetics and meditation will be considered favorably
• Experience working in hotel or spa are welcomed to apply
• Computer literate

We regret that only shortlisted candidates will be notified.