Manager, Business Operations & Analytics

Mcra, An Iqvia Business; São Paulo; Presencial; BRL 180 000 - 300 000; Tempo integral

Resumo da oferta

MCRA, part of IQVIA MedTech, seeks a Manager of Business Operations & Analytics to deliver accurate, actionable data and streamline information flows across the business. You will build and maintain Power BI dashboards, structure data sources, and provide direct analytical support to executives to drive performance.

You will also lead a small team including an Operations Analyst, guiding priorities, ensuring timely deliverables, and identifying automation opportunities to improve reporting and

Qualificações

• Bachelor’s degree in business analytics, information systems, finance, or a related field.
• 3–6 years of analytics or business operations experience with increasing responsibility.
• Advanced proficiency in Excel and Power BI with a focus on accuracy and usability.
• Proficiency in Microsoft Office applications (Outlook, Word, PowerPoint, etc.).
• Ability to quickly understand business needs, stay organized, and manage multiple priorities effectively.
• Strong written and verbal communication skills, with the ability to work across teams.
• Must speak English.
• Experience mentoring team members (preferred).

Responsabilidades

• Develop and maintain Power BI dashboards that provide clear, accurate, and timely insights for leadership decision-making.
• Create and manage structured data sources and internal databases to ensure consistency, reliability, and scalability of reporting.
• Provide direct analytical and operational support to Executives, helping translate data into meaningful insights.
• Manage and develop an Operations Analyst, providing guidance, prioritization, and oversight of work deliverables.
• Respond to ad-hoc reporting requests, primarily in Excel, while identifying opportunities to automate and reduce repeat work over time.

Conhecimentos

Excel

Power BI

MS Office

English

Communication

Mentoring

Analytical thinking

Formação académica

Bachelor's degree in Business Analytics/Information Systems/Finance

Master's degree (preferred)

Ferramentas

PeopleSoft

Snowflake

Power Automate

Power Query

ERP systems

Descrição da oferta de emprego

MCRA is part of IQVIA MedTech.As a trusted CRO and advisory partner, IQVIA MedTech and MCRA deliver integrated lifecycle solutions for the medical device and diagnostics industry. Internally, that means operating in a complex, fast-moving environment where strong data, systems, and operational discipline are critical. This role plays a key part in helping bring clarity, consistency, and scalability to how we operate, enabling the business to make informed decisions and execute effectively as we continue to grow and integrate.

Position Overview

MCRA is seeking a Manager, Business Operations & Analytics to join our team. This role is critical to supporting leadership with accurate, actionable data and improving how we manage and use information across the business. The ideal candidate will bring strong analytical and problem-solving skills, with the ability to not only manage data but also identify gaps, improve processes, and drive more effective decision-making. This individual will work closely with cross-functional teams to strengthen reporting, streamline operations, and enhance overall business performance. The role will also have direct management responsibility for an Operations Analyst.

Responsibilities and Duties

• Develop and maintain Power BI dashboards that provide clear, accurate, and timely insights for leadership decision-making.
• Create and manage structured data sources and internal databases to ensure consistency, reliability, and scalability of reporting.
• Provide direct analytical and operational support to Executives, helping translate data into meaningful insights.
• Manage and develop an Operations Analyst, providing guidance, prioritization, and oversight of work deliverables.
• Respond to ad-hoc reporting requests, primarily in Excel, while identifying opportunities to automate and reduce repeat work over time.

Required Qualifications

• Bachelor’s degree in business Analytics, Information Systems, Finance, or a related field.
• 3–6 years of relevant experience with increasing responsibility in analytics or business operations, including experience managing or mentoring team members.
• Advanced proficiency in Excel and Power BI, with a strong focus on accuracy and usability.
• Proficiency in Microsoft Office applications (Outlook, Word, PowerPoint, etc.).
• Ability to quickly understand business needs, stay organized, and manage multiple priorities effectively.
• Strong written and verbal communication skills, with the ability to work across teams.
• High attention to detail and strong prioritization skills, with a focus on delivering reliable data and meeting deadlines.
• Must speak English

Preferred Qualifications

• Master’s degree in business Analytics, Information Systems, Finance, or a related field.
• Experience working with enterprise systems such as PeopleSoft or similar ERP platforms.
• Experience working with data platforms such as Snowflake or similar cloud data warehouse solutions, including supporting centralized data environments that enable consistent, reliable reporting across systems.
• Familiarity with Microsoft Fabric and automation tools (Power Automate, Power BI, Power Query, etc.).
• Experience in a professional services environment.

NOTE: This job description is not intended to be all-inclusive. The employee may perform other related duties as required to support the evolving needs of the organization.

MCRA, LLC is an equal opportunity/Affirmative Action employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment

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