Logistics Analyst

H&M; Extrema; On-site; BRL 90,000 - 140,000; Full time

Job summary

H&M Group is hiring a Logistics Analyst in Brazil to support 3PL operations and system integrations across WMS/WCS/PLC, driving compliance, efficiency, and continuous improvement in our DC environment.

You will educate 3PL on WMS functionality, coordinate incident management, and collaborate with regional stakeholders to ensure seamless operations and service continuity.

Qualifications

• Strong expertise in DC-level technology infrastructure.
• Experience supporting 3PL operations and system integrations.
• Proactive problem-solving and hands-on incident resolution.
• Fluency in English with basic local language knowledge.

Responsibilities

• Educate 3PL on WMS functionality and processes.
• Oversee system integrations between WMS, WCS, and PLC.
• Coordinate change requests and incident management.
• Drive continuous improvement in DC operations.
• Collaborate with stakeholders including Regional Sales and DC Manager.

Skills

DC logistics

System incident management

Agile mindset

English fluency

Tools

WMS

WCS

PLC systems

Job description

As a Logistics Analyst, you will support 3PL operations and system integration while driving compliance, efficiency, and continuous improvement through collaboration and agile problem-solving

Specialized Operations & Administration

• Educate 3PL on H&M WMS functionality and key work processes to support operational excellence.
• Oversee and support system integrations between WMS, WCS and PLC systems to ensure functionality and service continuity, while providing daily support for DC operations.
• Distribute & translate release notes to 3PL and monitor execution.
• Ensure all systems work as expected and are used correctly to aspire best service to the customers and to secure that business is not interrupted.
• Ensure an effective and efficient incident management, when needed (e.g. participate in "bridge calls", Incident reporting).
• Ensure high quality level of all decided IT system related procedures and monitor correct implementation.
• Support the DC Manager in implementing operational, system, and service requirements with 3PL.

Coordination & Stakeholder Management

• Drive project rollouts in collaboration with relevant stakeholders.
• Communicate change requests from 3PL to relevant stakeholder, including Regional Sales, Warehouse Operations and DC Manager.
• Act as a contact for global functions and local Sales, ensuring compliance to company standards, guidelines and processes.
• If applicable, responsible for inbound planning including delivery schedule and transport from port. Align with Merchandising Function on prioritization of inbound deliveries.
• If applicable, act on and follow up on stock moves execution in alignment with Merchandising Function.

Process & Workflow Optimization

• Drive continuous improvement in DC operations.

Compliance, Risk & Governance

• Conduct business process audits to ensure compliance with group standards.

WHO YOU’LL WORK WITH

In this role, you will work closely with other members of the 3PL team, including the DC Manager, DC Controller and DC Transport Specialist. You will also communicate frequently with our retail stores within your area.

WHO YOU ARE

• Strong expertise in DC-level technology infrastructure and supplementing systems experience.
• Functional competencies for supporting technology and system-related operations and incidents.
• Strong operational DC log. expertise & process understanding.
• Proactivity in problem-solving and hands-on attitude to resolving incidents.
• Ability to understand system features and updates within a given time frame as well as ability for knowledge transfer.
• Ability to collaborate and co-create with others.
• Agile mindset with a positive attitude to change and meaningful growth.
• Inclusive and empathetic towards others whilst encouraging diversity.
• Ability to understand your impact to others and contribution to the bigger picture.
• Fluency in English and basic knowledge of local language.

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU’LL LOVE WORKING HERE

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

Additional Information

All your information will be kept confidential according to EEO guidelines.