Key Account Manager – Brazil

Arajet; Brazil; Remote; BRL 90,000 - 130,000; Full time

Job summary

Arajet is seeking an independent Key Account Manager to cover the Brazilian market on a full-time basis. You will manage relationships with travel agencies, corporate accounts, and trade partners, while executing the commercial strategy and driving revenue growth.

Ideal candidates will have 3+ years in airline or tourism sales, strong Portuguese and English communication, and proven ability to work independently in a fast-paced startup environment.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Tourism, Hospitality, Aviation Management, or related field preferred.
• Sales, negotiation, and relationship management skills.
• Experience in developing sales strategies and meeting sales targets; min 3 years in travel/tourism/airline sales.

Responsibilities

• Manage and develop relationships with key travel agencies, corporate accounts, consolidators, tour operators, and strategic trade partners to promote ticket sales and services.
• Identify and pursue commercial opportunities within existing accounts to drive revenue growth and market share.
• Execute the commercial strategy for the Brazilian market in alignment with company objectives and under the guidance of the Sales Manager Brazil.
• Act as a primary point of contact for assigned accounts, addressing business needs and strengthening partnerships.
• Negotiate and implement commercial agreements, incentive programs, and joint business initiatives with trade partners within guidelines.
• Conduct regular business reviews with key customers, monitor performance, and identify opportunities for growth.
• Deliver product presentations, training sessions, and commercial updates to trade partners with strong knowledge of airline products and booking tools.
• Maintain accurate account plans, customer records, sales activities, and pipeline opportunities within the CRM system.
• Collaborate with Revenue Management, Marketing, Sales Support, Operations, and other internal stakeholders to optimize performance and customer satisfaction.
• Represent the airline at industry events, trade shows, and customer meetings to strengthen brand presence.

Skills

Sales

Negotiation

Relationship mgmt

Communication

Problem solving

Independence

Education

Bachelor's degree in related field

Tools

CRM software

Microsoft Excel

PowerPoint

Outlook

Job description

About the job Key Account Manager – Brazil

We are seeking an independent Key Account Manager to join our team full-time to cover the Brazilian market. If you are a natural salesperson, hungry, ambitious, sharp, and seeking to be a part of a high-performance team at a fast-paced startup, this could be the right role for you.

KEY ACCOUNTABILITIES:

• Manage and develop relationships with key travel agencies, corporate accounts, consolidators, tour operators, and strategic trade partners to promote ticket sales and services.
• Identify and pursue commercial opportunities within existing accounts to drive revenue growth, market share, and sales performance.
• Execute the commercial strategy for the Brazilian market in alignment with company objectives and under the guidance of the Sales Manager Brazil.
• Act as a primary point of contact for assigned accounts, proactively addressing business needs, resolving issues, and strengthening long-term partnerships.
• Negotiate and implement commercial agreements, incentive programs, and joint business initiatives with trade partners within approved guidelines.
• Conduct regular business reviews with key customers, monitoring performance and identifying opportunities for growth and improvement.
• Deliver product presentations, training sessions, and commercial updates to trade partners, ensuring strong knowledge of airline products, services, and booking tools.
• Maintain accurate account plans, customer records, sales activities, and pipeline opportunities within the CRM system.
• Monitor market trends, competitor activities, customer feedback, and industry developments to identify opportunities and recommend actions to the Sales Manager.
• Prepare and analyze sales reports, account performance reviews, forecasts, and market intelligence to support commercial decision-making.
• Collaborate closely with Revenue Management, Marketing, Sales Support, Operations, and other internal stakeholders to optimize commercial performance and customer satisfaction.
• Support the Sales Manager Brazil in the development and execution of market strategies, sales plans, budgets, and commercial initiatives.
• Represent the airline at industry events, trade shows, networking functions, and customer meetings to strengthen brand awareness and market presence.

QUALIFICATIONS, EXPERIENCE, & SKILLS:

• Bachelor's degree in Business Administration, Marketing, Tourism, Hospitality, Aviation Management, or a related field (preferred).
• Sales, negotiation, and relationship management skills.
• Experience in developing sales strategies and meeting sales targets
• Excellent communication and interpersonal skills.
• Customer service orientation and problem-solving abilities.
• Ability to work independently and collaboratively.
• Proficient in Microsoft Office applications, particularly Excel, PowerPoint, and Outlook.
• Proficiency in CRM software.
• Fluency in Portuguese and English. Spanish proficiency (preferred).
• Experience in sales in the tourism or airline industry required (min 3 years).
• Strong organizational skills with attention to detail and the ability to manage multiple priorities.
• Proactive, self-motivated, and eager to learn and develop within a growing organization.
• Resilient and adaptable, with the ability to work effectively in a dynamic and evolving business environment.
• Strong problem-solving skills and ability to coordinate solutions across different stakeholders.
• Analytical skills with the ability to prepare and interpret sales and market reports.
• Willingness to travel within Brazil and international eventually.