Key Account Manager

PayJoy; Porto Alegre; Presencial; BRL 180 000 - 240 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health and dental insurance

Life insurance

Meal voucher

Home office assistance

Co-working travel perk

Professional development perk

Wellness budget

Resumo da oferta

PayJoy in Brazil is seeking a results-driven Key Account Manager to oversee strategic partners and drive revenue growth across the country. You will manage engagement with all levels of partner organizations, forecast performance, and lead market go-to-market initiatives.

The role requires 5+ years in key accounts, strong leadership, and excellent negotiation skills, with a customer-centric mindset and ability to collaborate across internal teams to optimize kiosks and sales.

Qualificações

• Bachelor’s degree or equivalent work experience in business, marketing, or related field.
• 5+ years of experience growing key accounts and hitting revenue targets.
• Experience leading a sales team and driving high performance.
• Strong understanding of local market trends and industry knowledge.
• Excellent communication and negotiation abilities.
• Data-driven decision making and analytics skills.
• Customer-centric approach with strong client relationships.
• Ability to handle pressure from stakeholders with a solution-oriented attitude.

Responsabilidades

• Develop, manage and implement strategic plans to develop new and existing key accounts.
• Build solid and long-lasting relationships with key partners and stakeholders.
• Prepare and maintain forecasts for all key accounts and meet target KPIs.
• Develop go-to-market strategies for each key account and identify improvement plans.
• Lead and mentor a team of professionals to achieve goals and KPIs.
• Collaborate with internal teams and drive cross-functional projects.
• Analyze market information to identify and leverage partnership opportunities.

Conhecimentos

Key account management

Sales leadership

Data-driven decision making

Negotiation

Stakeholder management

Formação académica

Bachelor's degree in business, marketing, or related field

Descrição da oferta de emprego

About PayJoy

PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy's point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy's credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.

About PayJoy

PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy's point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy's credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.

This role

The Key Account Manager is responsible for overseeing the day-to-day operations, management, and strategic development of most important commercial partners across the country; including engaging and welcoming all levels of our partners' organization structure, effective account management, overseeing of marketing efforts, optimizing sales, and maintaining the overall functionality of kiosks

Key Responsabilities

• Develop, manage and implement effective strategic plans and goals to develop new and existing strategic key accounts.
• Build solid and long-lasting trusted relationships with key partners and stakeholders.
• Prepare and maintain accurate forecasts for all key strategic accounts and meet target requirements, tracking key performance indicators (KPIs).
• Develop, manage and implement go to market strategies for each key strategic account, identifying customer pain points and implementing improvement plans in commercial management.
• Lead and mentor a team of professionals to achieve individual goals, meet KPIs, and enhance their skills and performance;
• Collaborate effectively with internal teams, influence cross-functional projects, and take a leadership role in driving integrated business initiatives.
• Analyze market information to identify and leverage strategic partnership opportunities that align with the company's goals.

Qualifications

• Bachelor's degree in business, marketing, or a related field or equivalent work experience.
• 5+ years of experience in growing key accounts and meeting revenue targets, especially focusing on top accounts.
• Demonstrated previous experience in leading and managing an effective sales team, fostering a high-performance culture, and driving team engagement.
• Expertise in business and marketing strategies, with an exceptional understanding of the local markets trends and industry knowledge.
• Excellent communication and negotiation abilities.
• High proficiency in analyzing data to inform decision-making processes, identify trends, and drive strategic initiative.
• Understanding of market trends and basic industry knowledge
• Customer-centric approach with a track record of building and maintaining strong client relationships.
• Exceptional ability to handle pressure from internal and external stakeholders while maintaining a positive and solution-oriented attitude.

Benefits

• 100% Company-funded Health and Dental insurance for employees and immediate family members.
• Life insurance.
• Meal voucher R $400,00 Commuting Benefit
• R$ 180,00 for Home Office assistance.
• Incentive for the Phone finance product.
• Budget for noise-canceling headphones.
• Budget for home office equipment.
• Annual budget for wellness perks.
• $2,000 USD annual Co-working Travel perk
• $2,000 USD annual Professional Development perk

PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

PayJoy Principles

• Finance for the next billion
• Ownership
• Break Through Walls
• Live Communication
• Transparency & Directness
• Focus on Scale
• Work-Life Balance
• Embrace Diversity
• Speed
• Active Listening

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.