Junior IT Project Manager | ServiceNow SPM

Infosys; São Paulo; Hybrid; BRL 90,000 - 130,000; Full time

Benefits offered by this job

Transportation allowance

Meal voucher

Childcare assistance

Life insurance

Funeral assistance

Medical insurance

Dental insurance

Job summary

Infosys Brazil is seeking a Junior IT Project Manager with ServiceNow SPM expertise to join our hybrid team in São Paulo. You will coordinate technology projects, maintain plans in ServiceNow SPM, and report budgets and risks. The ideal candidate holds a related degree, is fluent in English, and has experience with MS Project, Excel, and Microsoft 365.

CAPM/PMP desirable; relocation may be required. You will work with global teams and vendors, applying agile or hybrid methods, and support change

Qualifications

• Bachelor’s degree or diploma in IT, Business, Engineering, PM or related field.
• Experience with IT Project Management including planning, scheduling, budgeting, risk, issue and change management.
• Hands-on knowledge of ServiceNow SPM for project tracking and reporting.
• Experience with Microsoft Project, Excel and Microsoft 365.

Responsibilities

• Coordinate technology projects and workstreams, supporting scope, deliverables, milestones and stakeholder requirements.
• Maintain project plans, schedules, action logs, decision logs, risks, issues, status reports and closure documentation in ServiceNow SPM.
• Track project budgets, forecasts, commitments and invoices, escalating variances when necessary.
• Coordinate activities across business teams, SMEs and external vendors.
• Facilitate project meetings, status updates and stakeholder communication.
• Apply Agile, Hybrid or predictive project management practices according to project needs.
• Support change readiness, training activities and transition to operations.
• Capture lessons learned and contribute to continuous project improvement.

Skills

IT project management

Stakeholder coordination

Agile methodologies

Education

Bachelor's degree or diploma in IT/Business/Engineering/PM

CAPM or PMP coursework desirable

Tools

ServiceNow SPM

Microsoft Project

Excel

Microsoft 365

Job description

Infosys Brazil is looking for professionals with a Junior IT Project Manager | ServiceNow SPM profile to join our team.

Required Qualifications

• Bachelor's degree or diploma in Information Technology, Business Administration, Engineering, Project Management, or a related field.
• Knowledge of IT Project Management, including planning, scheduling, budgeting, risk, issue, and change management.
• Hands-on knowledge of ServiceNow SPM for project tracking and reporting.
• Experience with Microsoft Project, Excel, and Microsoft 365.
• Understanding of Agile, Hybrid, and traditional project delivery methodologies.
• Basic knowledge of SDLC, Cloud/Hosting, Cybersecurity, Data Privacy, and IT Operations.
• Experience coordinating stakeholders, technical teams, and vendors.
• Fluent English, both written and spoken.

Preferred Qualifications

• CAPM or PMP coursework/certification is desirable.
• Knowledge of Agile/Scrum practices.
• Experience supporting technology projects in mining or industrial environments is a plus.

Roles And Responsibilities

• Coordinate technology projects and workstreams, supporting scope, deliverables, milestones, and stakeholder requirements.
• Maintain project plans, schedules, action logs, decision logs, risks, issues, status reports, and closure documentation in ServiceNow SPM.
• Track project budgets, forecasts, commitments, and invoices, escalating variances when necessary.
• Coordinate activities across business teams, SMEs, and external vendors.
• Facilitate project meetings, status updates, and stakeholder communication.
• Apply Agile, Hybrid, or predictive project management practices according to project needs.
• Support change readiness, training activities, and transition to operations.
• Capture lessons learned and contribute to continuous project improvement.

Employment Type

• Full-time, permanent position (CLT).

Work Model

• Hybrid.

Benefits

• Transportation allowance.
• Meal voucher.
• Childcare assistance.
• Life insurance.
• Funeral assistance.
• Medical insurance.
• Dental insurance.

Career Opportunities

• Opportunity to work on global projects and international environments.
• Exposure to Software Quality Assurance and project governance practices.
• Collaboration with multicultural and cross-functional teams.
• Professional development within a global technology organization.

Language Requirements

• Advanced English proficiency required for interaction with international teams and stakeholders.

Additional Required Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.