Junior Insurance Operations Analyst

Jobtailor; Porto Alegre; Presencial; BRL 54 000 - 90 000; Tempo integral

Resumo da oferta

Jobtailor in Porto Alegre seeks a motivated Technical Support specialist focused on insurance products and services. You will handle requests related to policy renewals, prepare analyses, and draft technical documents in the Online Support system.

The role emphasizes analytical thinking, proactive problem solving, and collaboration with teams to implement action plans and develop supporting materials. Strong Excel skills are a plus, and proficiency with Microsoft Office is expected to support

Qualificações

• Analytical, proactive, solution-oriented, organized, and eager to learn.
• Proficient with Microsoft Office tools.
• Behaviors aligned with: Take initiative, Understand to serve, and Play as a team.
• Intermediate Excel skills are a plus.

Responsabilidades

• Provide specialized technical support to Sicredi System entities and partner companies, resolving requests related to insurance products and services (with a focus on negotiation and policy renewals).
• Manage the financial closing for renewal services.
• Assist in implementing action plans aimed at adopting corrective measures.
• Prepare technical analyses and opinions, including drafting technical manuals and documents in the Online Support system.
• Develop support materials.

Conhecimentos

Technical Support

Financial Closing

Technical Analysis

Documentation Drafting

Microsoft Office Proficiency

Intermediate Excel Skills

Ferramentas

Microsoft Office

Descrição da oferta de emprego

• Provide specialized technical support to Sicredi System entities and partner companies, resolving requests related to insurance products and services (with a focus on negotiation and policy renewals)
• Manage the financial closing for renewal services
• Assist in implementing action plans aimed at adopting corrective measures
• Prepare technical analyses and opinions, including drafting technical manuals and documents in the Online Support system
• Develop support materials

Requirements

• Analytical, proactive, solution-oriented, organized, and eager to learn
• Proficient with Microsoft Office tools
• Behaviors aligned with: 'Take initiative', 'Understand to serve', and 'Play as a team'
• Intermediate Excel skills are a plus

Core Competencies

Demonstrates expertise in providing specialized technical support for insurance products and services, with strong analytical skills for preparing technical analyses and managing financial closings. Proficient in developing support materials and implementing corrective action plans.

Highest-signal resume keywords

• Technical Support for Insurance Products
• Financial Closing Management
• Technical Analysis and Documentation
• Microsoft Office Proficiency
• Intermediate Excel Skills

ATS Optimization Keywords

Hard Skills

• Technical Support
• Financial Closing
• Technical Analysis
• Documentation Drafting
• Support Material Development

Soft Skills

• Analytical
• Proactive
• Solution-Oriented
• Organized
• Team Player

Industry Keywords

• Insurance Products
• Policy Renewals
• Action Plans
• Corrective Measures

Tools & Technologies

• Microsoft Office