Junior Home Broker Customer Service Analyst

Jobtailor

São Paulo

Presencial

BRL 60 000 - 90 000

Tempo integral

Há 10 dias

Gerador de candidaturas

Uma candidatura feita para esta oferta — um currículo e uma carta de apresentação personalizados que vão ao encontro do anúncio.

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Resumo da oferta

Itaú Securities Brokerage is seeking a Junior Analyst to support customers through their investment journeys within an ecosystem of investment solutions and platforms. You will monitor economic and political developments and their impact on investments while collaborating with teams to deliver human-centered investment experiences.

The role emphasizes autonomy, ownership, and a strong customer focus, with ongoing learning and proactive problem-solving in a fast-paced financial environment.

Qualificações

C-Pro I Certification and Operational PQO Certification are required.
Excellent organizational skills.
Strong availability and responsiveness.
Excellent verbal and written communication skills.
Strong analytical and cognitive abilities.
Analytical skills.
Collaboration and proactive mindset.
Results-oriented and customer-focused.
Risk management awareness.
Logical reasoning and problem-solving abilities.

Responsabilidades

Work as a Junior Analyst at Itaú Securities Brokerage.
Help enhance the customer experience across investment solutions.
Support customers throughout their investment journey.
Monitor economic and political developments and their impact on investments.
Work collaboratively with autonomy, ownership, and a customer-centric approach.
Contribute to innovative, human-centered solutions in the investment market.

Descrição da oferta de emprego

Work as a Junior Analyst at Itaú Securities Brokerage
Help enhance the customer experience
Support customers throughout their investment journey
Work within an ecosystem of investment solutions and platforms
Monitor economic and political developments and their impact on investments
Work collaboratively, with autonomy, ownership, and a customer-centric approach
Contribute to innovative, human-centered solutions in the investment market

Requirements

C-Pro I certification (formerly CEA) and Operational PQO certification
Excellent organizational skills
Strong availability and responsiveness
Excellent verbal and written communication skills
Strong analytical and cognitive abilities
Analytical skills
Collaboration
Verbal communication
Results-oriented mindset
Customer focus
Risk management
Eagerness to learn new things
Organization
Passion for challenges
Commercial mindset
Proactivity
Logical reasoning

Core Competencies

Demonstrates strong analytical skills and a customer-centric approach to enhance the investment experience. Proficient in risk management and possesses relevant certifications to support investment solutions.

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