Junior Collections Analyst

Jobtailor; São Paulo; Presencial; BRL 44 640 - 78 120; Tempo integral

Resumo da oferta

Jobtailor is seeking a dedicated professional in São Paulo to support collections operations and credit recovery strategies. The role requires strong Excel skills, teamwork, and reliability in managing high volumes of work.

You will coordinate with notaries, registries, law firms, and service providers, ensuring timely progress and accurate data in internal systems. A degree in Administration/Law/Finance is preferred.

Qualificações

• Experience in collections or pre-litigation is desirable.
• Proficient in Microsoft Office, especially Excel.
• Strong interpersonal skills and ability to work in a team.
• Ability to manage deadlines and high volumes of work.
• Analytical profile with a problem-solving orientation.
• Commitment to results and quality of deliverables.

Responsabilidades

• Monitor collections operations supporting credit recovery strategies.
• Handle filing, monitoring, and cancellation of protests at public registries.
• Support agent network via chat, email, phone, and in-person visits.
• Interact with notary/registry offices, partner law firms, service providers, and internal departments.
• Update and consult information in internal systems, monitoring deadlines and indicators.
• Support administrative activities related to pre-litigation and litigation collections operations.

Conhecimentos

Analytical mindset

Teamwork

Deadline management

Proactive attitude

Communication skills

Problem solving

Formação académica

Bachelor’s degree in Administration/Law/Finance/Business

Ferramentas

Excel

Microsoft Office

Descrição da oferta de emprego

• Monitor collections operations, supporting the execution of the company’s credit recovery strategies.
• Handle the filing, monitoring, and cancellation of formal protests of financial instruments at public registries, ensuring compliance with established procedures and deadlines.
• Manage relationships and provide support to the agent network via chat, email, phone, and other communication channels, including in-person visits when necessary.
• Interact with notary/registry offices, partner law firms, service providers, and internal departments to ensure proper progress of requests.
• Update and consult information in internal systems, monitoring deadlines, outstanding items, and operational indicators.
• Support administrative activities related to pre-litigation and litigation collections operations.

Requirements

• Experience in collections, customer service, or pre-litigation routines is desirable.
• Proficiency in Microsoft Office, especially Excel.
• Strong interpersonal skills and ability to work in a team.
• Proactive attitude and strong sense of responsibility.
• Ability to manage deadlines and high volumes of work.
• Analytical profile with a problem-solving orientation.
• Commitment to results and quality of deliverables.
• Bachelor’s degree in progress or completed in Administration, Law, Financial Management, Business Management, or related fields.

Core Competencies

Demonstrates expertise in collections operations and customer service, with a strong focus on compliance, relationship management, and effective communication across various channels. Proficient in Microsoft Office, particularly Excel, to support analytical tasks and monitor operational indicators.

Tools & Technologies

• Microsoft Office