JR-214989 MS D365 CE/CRM Consultant Middle

Customertimes; São Paulo; Remote; BRL 404,000 - 607,000; Full time

Job summary

Customertimes is seeking a Mid-Level MS Dynamics CRM and Power Platform Consultant to provide user and application support for a Sales-focused CRM solution. The role offers remote work across LATAM and India, with EST business hours alignment.

The ideal candidate has hands-on experience with Dynamics 365 CRM and Power Platform, plus familiarity with Dynamics 365 Sales. Canvas apps experience is a plus, and English communication is required.

Qualifications

• Hands-on experience with Microsoft Dynamics 365 CRM and the Power Platform.
• Familiarity with the Dynamics 365 Sales module.
• Experience with canvas apps is preferred (optional).
• Empathy and a customer-focused mindset.
• Strong attention to detail and proactive problem solving.
• Good communication skills in English.

Responsibilities

• Provide user and application support for a Sales-focused CRM solution.
• Collaborate with global teams to deliver CRM enhancements and fixes.
• Assist end users with daily CRM usage and troubleshooting.

Skills

Microsoft Dynamics 365 CRM

Power Platform

Canvas Apps

English Communication

Job description

MS Dynamics CRM / Power Platform Consultant — Mid-Level

Hello, our name is Customertimes, but you can call us CT. We are a global digital engineering, product development, and technology consulting company. Headquartered in New York, we have a team of 1000+ experts working across 65+ countries.

About this job:
We are looking for a Mid-Level Microsoft Dynamics CRM and Power Platform Consultant to provide user and application support for a Sales-focused CRM solution.

Location: LATAM, India.

What makes you a great fit:

• Hands-on experience with Microsoft Dynamics 365 CRM and the Power Platform;
• Basic knowledge of the Dynamics 365 Sales module;
• Experience with canvas apps is preferred (but optional);
• Empathy and a customer-oriented mindset;
• Strong attention to detail;
• Ability to respond quickly, take ownership, and resolve issues proactively;
• Good communication skills in English.

Working Hours:

• Availability during EST business hours is required.

If you're looking to contribute to global projects, grow your skills, shape the way you work, and be part of a connected international community — Customertimes is the place to build your next career chapter. Are you ready to spark the tech with us?