Jira Administrator Analyst - Remote Work

BairesDev; Curitiba; Teletrabalho; BRL 312 000 - 468 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

100% remote work

Excellent compensation in USD

Home office hardware and software setup

Flexible hours

Paid parental leave and vacations

Innovative work environment

Supportive mentorship and growth opportunities

Resumo da oferta

A leading technology services provider is looking for a Jira Administrator Analyst to manage Jira and Confluence effectively. This remote position involves assisting users with requests, resolving issues, and ensuring tools are organized. The ideal candidate has 1+ year of Jira administration experience and a good level of English. The role offers excellent compensation in USD, flexible work hours, and a supportive environment fostering growth and mentorship.

Qualificações

• 1+ year of experience administering Jira or similar tools.
• Good level of English essential.

Responsabilidades

• Assist end users with Jira Service requests.
• Understand and resolve users' challenges with tools.
• Implement solutions following best practices.
• Maintain cleanliness and organization of the tools.

Conhecimentos

Jira administration

User support

Problem-solving

English proficiency

Ferramentas

Jira

Confluence

Descrição da oferta de emprego

Jira Administrator Analyst – Remote Work

Join BairesDev, a leading technology services provider, to help us administer Jira and Confluence for the entire company.

Responsibilities

• Help end users with their requests received through a dedicated Jira Service space.
• Listen and understand users' pain points regarding the usage of the tools.
• Implement solutions in the tools following best practices and the company standards.
• Follow processes and standards, keeping the tools clean and tidy.

Qualifications

• 1+ year of experience administering Jira or in related positions.
• Good level of English.

Nice to Have

• Technical background.

What we offer

• 100% remote work from anywhere.
• Excellent compensation in USD (or local currency if preferred).
• Hardware and software setup for your home office.
• Flexible hours: create your own schedule.
• Paid parental leave, vacations, and national holidays.
• Innovative and multicultural work environment.
• Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.

Details

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Information Technology

Industries: IT Services and IT Consulting