Java Technical Support Engineer - Remote Work

BairesDev; Brasil; Remoto; BRL 329.000 - 493.000; Tempo integral

Benefícios oferecidos por esta vaga

Remote work

USD/local pay

Hardware provided

Flexible hours

Paid parental leave

Generous vacation/holidays

Mentorship & growth

Resumo da vaga

BairesDev is seeking a Java Technical Support Engineer to join the Incident Response Team. This 100% remote role supports Java applications, monitors performance, and resolves incidents across time zones.

The ideal candidate has Java experience, strong problem-solving skills, and excellent English communication. The position offers flexible hours and competitive compensation in USD or your local currency, with hardware provided for home setup and opportunities for mentorship and growth within a

Qualificações

• Experience developing or debugging Java applications.
• Familiarity with incident response and support roles.
• Strong analytical and problem-solving skills.
• Clear communication in technical environments.
• Advanced English communication abilities.

Responsabilidades

• Provide technical support coverage during business hours for Java-based systems.
• Monitor application performance and respond to alerts promptly.
• Troubleshoot and resolve issues in Java applications.
• Document incidents and solutions for knowledge sharing.
• Collaborate with development teams on improvements.
• Participate in process improvement initiatives.

Conhecimentos

Java troubleshooting

Incident response

Analytical thinking

Communication

English proficiency

Descrição da vaga

At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.

Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.

When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.

Java Technical Support Engineer at BairesDev

We are seeking a Java Technical Support Engineer to join our Incident Response Team. You'll monitor applications, resolve issues, and help maintain our Java-based systems. This welcoming role offers opportunities for professionals at various experience levels who are passionate about Java and technical support.

What You'll Do:

• Provide technical support coverage during business hours.
• Monitor system performance and respond to alerts.
• Troubleshoot and resolve issues in Java applications.
• Document incidents and solutions for knowledge sharing.
• Collaborate with development teams on improvements.
• Participate in process enhancement initiatives.

What we are looking for:

• Experience with Java development and troubleshooting.
• Familiarity with support roles and incident response.
• Problem-solving and analytical thinking skills.
• Good communication abilities.
• Advanced level of English.

How we do make your work (and your life) easier:

• 100% remote work (from anywhere).
• Excellent compensation in USD or your local currency if preferred
• Hardware and software setup for you to work from home.
• Flexible hours: create your own schedule.
• Paid parental leaves, vacations, and holidays.
• Innovative and multicultural work environment: collaborate and learn from the global Top 1% of talent.
• Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.