Java Technical Support Engineer - Remote Work | REF#307891

BairesDev; Recife; Remote; BRL 329,000 - 494,000; Full time

Benefits offered by this job

100% remote

USD payment option

Home hardware setup

Flexible schedule

Paid parental leave

National holidays

Mentorship & growth

Job summary

BairesDev is seeking a Java Technical Support Engineer to join our Incident Response Team. You will monitor Java-based applications, resolve issues, and contribute to knowledge sharing. This remote role welcomes professionals at various experience levels passionate about Java and technical support.

Join a diverse, global team and help drive improvements through collaboration with development teams, while embracing flexible hours and a fully remote setup.

Qualifications

• Experience with Java development and troubleshooting.
• Ability to handle incident response processes.
• Strong communication skills and problem-solving abilities.

Responsibilities

• Provide technical support coverage during business hours.
• Monitor system performance and respond to alerts.
• Troubleshoot and resolve issues in Java applications.
• Document incidents and solutions for knowledge sharing.
• Collaborate with development teams on improvements.
• Participate in process enhancement initiatives.

Skills

Java development

Incident response

Troubleshooting

Communication

English (Advanced)

Job description

At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley. Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide. When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.

Java Technical Support Engineer at BairesDev

We are seeking a Java Technical Support Engineer to join our Incident Response Team. You'll monitor applications, resolve issues, and help maintain our Java-based systems. This welcoming role offers opportunities for professionals at various experience levels who are passionate about Java and technical support.

What You'll Do

• Provide technical support coverage during business hours.
• Monitor system performance and respond to alerts.
• Troubleshoot and resolve issues in Java applications.
• Document incidents and solutions for knowledge sharing.
• Collaborate with development teams on improvements.
• Participate in process enhancement initiatives.

What We Are Looking For

• Experience with Java development and troubleshooting.
• Familiarity with support roles and incident response.
• Problem-solving and analytical thinking skills.
• Good communication abilities.
• Advanced level of English.

How we do make your work (and your life) easier

• 100% remote work (from anywhere).
• Excellent compensation in USD or your local currency if preferred
• Hardware and software setup for you to work from home.
• Flexible hours: create your own schedule.
• Paid parental leaves, vacations, and national holidays.
• Innovative and multicultural work environment: collaborate and learn from the global Top 1% of talent.
• Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.

Join a global team where your unique talents can truly thrive!