IT Systems & Infrastructure Engineer

CAD-IT Consultants (Asia) Pte Ltd; Região Norte; Presencial; BRL 244 000 - 407 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Certification support and training

Career development

Resumo da oferta

CAD‑IT is seeking a motivated IT Systems & Infrastructure Engineer to join the MIS team in Singapore. You will handle Microsoft 365, identity and access management, endpoint security, servers, backup, SaaS platforms, networking, hardware and data-centre operations.

You will work with the MIS Manager to build a career in IT infrastructure and systems administration, with training support and opportunities for certification across Microsoft, CompTIA and related areas.

Qualificações

• Hands-on curiosity and genuine interest in IT infrastructure and systems administration.
• Experience with Windows operating systems and Windows Server concepts.
• Familiarity with networking concepts: IP addressing, DNS, DHCP, VLANs, switches and firewalls.
• Willingness to learn and pursue relevant infrastructure certifications.

Responsabilidades

• Administer and support Microsoft 365 users, licences and permissions.
• Manage Exchange Online, SharePoint and Teams environments.
• Maintain and troubleshoot Windows PCs, servers and endpoints.
• Monitor backups and perform restore tests; patching and monitoring tasks.
• Provide remote IT support to global CAD‑IT users and projects.
• Document infrastructure changes and maintain runbooks.

Conhecimentos

Hands-on

Methodical

Attention to detail

Ownership

Documentation

Security awareness

Service mindset

Willingness to learn

Formação académica

Post-secondary qualifications in IT/related discipline

ITE/Higher Nitec or Diploma welcome

Ferramentas

PowerShell

VMware

Hyper‑V

Proxmox

monday.com

Descrição da oferta de emprego

We are looking for a hands-on and motivatedIT Systems & Infrastructure Engineerto join our MIS team in Singapore. This is a broad infrastructure role coveringMicrosoft 365, identity and access management, endpoint security, servers, backup and recovery, SaaS platforms, networking, hardware and data-centre operations.

You will work closely with our existing Network & Hardware Engineer and the MIS Manager, supporting CADIT users and systems globally. The role is designed for someone who wants to build a strong career inIT infrastructure and systems administration.

We are looking for someone who iscurious, methodical, hands-on, willing to learn and genuinely interested in infrastructure. Training and certification support will be provided.

Key Responsibilities

Microsoft 365 & Identity Administration

• Administer Microsoft 365 users, licences, groups, shared mailboxes and permissions.
• Support Exchange Online, SharePoint, OneDrive and Microsoft Teams.
• Manage user joiner, mover and leaver processes.
• Support Microsoft Entra ID, MFA, account access and password/lockout issues.
• Maintain accurate documentation of tenant and access changes.
• Build, configure, deploy and maintain Windows PCs and laptops.
• Install and maintain operating systems, applications, drivers, firmware and licensed software.
• Provide first-line technical support for hardware, software, operating system, connectivity, printing and access issues.
• Maintain endpoint protection and security coverage using Bitdefender GravityZone.
• Monitor and respond to endpoint security alerts and escalated potential incidents appropriately.

Systems & Infrastructure Operations

• Support the company's office server room and co-located data-centre rack.
• Assist with server installation, configuration, firmware, RAID, operating systems and monitoring.
• Perform hardware replacement including disks, power supplies, memory and fans.
• Maintain rack equipment, cabling, labelling, UPS systems and physical infrastructure.
• Coordinate data-centre access, remote hands and scheduled maintenance activities.
• Maintain proper change records and infrastructure documentation.

Network & Infrastructure Support

• Firewalls
• VLANs
• Switches
• Wireless networks
• IP addressing
• DNS and DHCP
• VPN connectivity

Work alongside the Network & Hardware Engineer to learn and support: Firewalls, VLANs, Switches, Wireless networks, IP addressing, DNS and DHCP, VPN connectivity. Handle routine network troubleshooting and changes under appropriate supervision.

Progressively develop the capability to provide infrastructure cover when the incumbent engineer is unavailable.

Support networking requirements for CAD-IT's IoT and project deployments where required.

Backup, Patching & Monitoring

• Monitor backup jobs and investigate failures.
• Perform and document periodic restore tests.
• Support operating system and firmware patching activities.
• Monitor infrastructure alerts and system health.
• Maintain records for backup, recovery and business continuity procedures.

SaaS & Platform Administration

• Administer CAD-IT's internal monday.com account, including users, licenses, permissions, workspaces and boards.
• Support administration of other business SaaS platforms managed by MIS.
• Maintain accurate user access and license records.
• Identify opportunities to improve platform governance and operational efficiency.

Documentation & Asset Management

• Maintain hardware and software asset registers.
• Track licenses, warranties and equipment ownership.
• Maintain network diagrams, rack layouts, cable schedules and technical documentation.
• Create and maintain practical runbooks and standard operating procedures.
• Ensure infrastructure changes are properly documented.

Global IT Support

• Provide remote IT support to CAD-IT users and offices outside Singapore.
• Communicate clearly with users across different time zones.
• Explain technical issues in simple, non-technical language.
• Maintain clear ticket updates and follow through until issues are resolved.
• Develop your skills across systems administration, networking, infrastructure and security.
• Complete relevant training and certifications supported by the company.
• Work towards Microsoft, CompTIA and other relevant infrastructure certifications.
• Develop sufficient cross-functional knowledge to provide infrastructure coverage and support.

Requirements

Must Have

• Post-secondary qualifications inIT, Information Technology, Infocom Technology, Computer Engineering, Electronics or a related discipline.
• Candidates withITE Higher Nitec, Polytechnic Diploma or Degreeare welcome to apply.
• Relevant hands-on experience may be considered in place of formal qualifications.
• Basic working knowledge ofWindows operating systemsand an understanding of Windows Server.
• Basic understanding of networking concepts including:
• IP addressing and subnets
• DNS
• DHCP
• VLANs
• Switches
• Firewalls
• Comfortable working with physical IT hardware, including PCs, servers, cabling and rack equipment.
• Able to follow technical procedures carefully and document work performed.
• Good spoken and written English, with the ability to communicate with users across different countries.
• Strong attention to detail and a responsible approach to IT security and access management.
• Willingness to participate in an emergency contact/on-call roster and occasional planned evening or weekend maintenance activities.
• Genuine interest in IT infrastructure and systems administration.

Exposure to any of the following would be advantageous

• Microsoft 365 administration
• Exchange Online, SharePoint, OneDrive or Teams
• Endpoint security platforms such as Bitdefender, Microsoft Defender, CrowdStrike or Sophos
• Business SaaS administration such as monday.com, Google Workspace or Atlassian
• Firewalls such as WatchGuard, Fortinet, Sophos or pfSense
• Managed switches and wireless networking
• VMware, Hyper‑V or Proxmox
• Veeam or other backup platforms
• PowerShell or basic scripting
• ITSM / ticketing systems
• Structured cabling, server racks, UPS or data‑centre operations
• Industrial, edge or IoT networking
• CompTIA A+, Network+, CCNA or Microsoft certifications, including certifications currently in progress.

We are particularly interested in candidates who demonstrate

• Hands‑on curiosity: You enjoy building, fixing and understanding how things work.
• Methodical thinking: You troubleshoot logically rather than randomly changing things.
• Attention to detail: You understand that small mistakes in infrastructure can have big consequences.
• Ownership: You follow an issue through to resolution rather than simply passing it on.
• Documentation discipline: You understand that good IT work should be repeatable and understandable by others.
• Security awareness: You take access, credentials and endpoint protection seriously.
• Service mindset: You understand that when someone's laptop or access is down, their work is blocked.
• Willingness to learn: You are excited to grow from IT support into systems and infrastructure engineering.

This role is designed as a genuine infrastructure career pathway. You will receive exposure and training across:

• Microsoft 365 and identity administration
• Endpoint management and security
• Servers and virtualisation
• Networking and firewalls
• Backup and recovery
• Infrastructure documentation and IT operations

Why Join Us

• Gain hands‑on exposure acrosssystems, infrastructure, networking, security and cloud platforms.
• Work directly alongside an experienced infrastructure engineer.
• Receive support for professional certifications and technical training.
• Take ownership of real infrastructure responsibilities early in your career.
• Support users and systems across an international organisation.
• Build a strong foundation for progression intoSystems Engineer, Infrastructure Engineer, Network Engineer, Cloud Engineer or Securityroles.
• The company will also support relevant professional certifications and structured learning, with a roadmap that can lead toward specialisation ininfrastructure, cloud/hybrid identity, cybersecurity, backup & virtualisation or networking.

Founded in 1991, CAD-IT's mission is to provide world‑class solutions and services that enable companies and their supply chains to achieve greater product innovation, quality and productivity with drastically reduced time‑to‑market and costs.

Our suite of solutions cover Knowledge Management, Product Lifecycle Management (PLM), Computer Aided Engineering (CAD, CAM, CAE), Service Lifecycle Management (SLM), Internet of Things (IoT) and Augmented Reality (AR).

With 14 offices and presence in ASEAN (Singapore, Malaysia, Thailand, Vietnam, Indonesia), China (Shanghai, Beijing, Shenzhen, Chengdu, Suzhou, Hong Kong), Europe (UK, Ireland) and USA as well as a manufacturing plant in China (Suzhou) which is listed on the China Stock Exchange (科益股份 870871), which are ISO 9001:2008 and ISO TS16949:2002 certified, we have since built a customer base of more than 2,000 engineering companies and trained over 10,000 professionals.

CAD-IT is honoured to have received over 90 international and national awards since its inception for marketing and service excellence. Among its most recent accolades are the Singapore Enterprise 50 Award (4th Position) and 5-Year Award (2016, 2015, 2014, 2013, 2012), Singapore SME 1000 (2015, 2014, 2013, 2012, 2011), Asia Pacific Entrepreneur Award (APEA) – Outstanding Entrepreneur Award (2012, 2010, 2009), the Singapore Prestige Brand Award SPBA – Established Brand Award (2012, 2011, 2009), SPBA – Regional Brand Award 2012 and SPBA – Hall of Fame 2012.

What can I earn as an Infrastructure Engineer