IT & Office Infrastructure Analyst

CloudWalk, Inc.; São Paulo; Presencial; BRL 60.000 - 100.000; Tempo integral

Resumo da oferta

A CloudWalk está em busca de um Especialista em Infraestrutura de TI e Escritório para gerenciar e inovar em um ambiente de trabalho híbrido. O candidato ideal terá forte conhecimento em redes e segurança física, além de ser proativo em manter a eficiência operacional. Esta é uma oportunidade empolgante para fazer parte de uma empresa fintech revolucionária, que prioriza a inovação no cotidiano da sua equipe, apoiando a interação entre tecnologia e pessoas.

Qualificações

• Experiência sólida em redes empresariais e configuração de firewall.
• Conhecimento em automação sobre sistemas Linux, macOS e Windows.
• Capacidade de resolver questões complexas de hardware e software com mínima supervisão.

Responsabilidades

• Configurar e manter redes Wi-Fi empresariais seguras.
• Monitorar o desempenho da rede e planejar capacidade.
• Gerenciar configurações de firewall e integração de sistemas IoT.

Conhecimentos

Rede corporativa

Segurança da Informação

Automação

Gerenciamento de ativos de TI

Descrição da oferta de emprego

About CloudWalk:

We are not just another fintech unicorn. We are a pack of dreamers, makers, and tech enthusiasts building the future of payments. With millions of happy customers and a hunger for innovation, we're now expanding our neural network - literally and metaphorically.

At CloudWalk, we're building more than just a fintech company — we're engineering the foundation for innovation. With a predominantly remote workforce and a dynamic São Paulo hub for strategic events and collaboration, our physical infrastructure is a critical extension of our security, efficiency, and culture. Here, IT support goes far beyond fixing laptops — it's about engineering secure, scalable, and intelligent environments where technology enables people to thrive.

About the Role: This position is 100% on-site. Our office is located in Pinheiros-SP.

We're looking for an IT & Office Infrastructure Specialist who can master the complexity of a modern, hybrid work environment. You'll architect and manage enterprise-grade networks, automate workstation deployments, oversee inventory logistics, integrate smart building systems, and ensure the security of our office footprint — all while keeping operations fast, safe, and scalable. If you're passionate about blending infrastructure, automation, and physical security into a seamless ecosystem, this is your arena.

What You'll Be Doing

• Configure and maintain enterprise Wi-Fi networks with 802.1X authenticated DHCP, ensuring secure access segregation.
• Monitor network performance, capacity plan for peak office usage, and troubleshoot connectivity issues proactively.
• Design and maintain structured cabling systems for reliability and future scalability.
• Manage on-site firewall configurations to protect office network perimeters.
• Lead PXE boot and preseed automation for fast and standardized OS deployments.
• Create and maintain golden images for Linux, macOS, and Windows endpoints.
• Integrate automated post-install scripts to ensure compliance and operational readiness.
• Maintain a real-time, centralized asset inventory covering workstations, peripherals, servers, and mobile devices.
• Manage the logistics of hardware deployment and retrieval, ensuring accountability.
• Administer API-integrated smart locks and access control systems.
• Operate and maintain AI-powered security camera systems for personnel detection and incident monitoring.
• Support office printing solutions and display/monitor setups for workstations and meeting rooms.
• Act as initial point of contact for office-related security incidents, coordinating with Security & Governance team.
• Document processes and maintain a knowledge base for internal use.
• Support day-to-day office operations in collaboration with the Facilities team, including maintenance coordination, vendor management, and general workspace upkeep.
• Assist in planning and executing workplace improvements, employee experience initiatives, and space optimization projects.
• Ensure that office infrastructure and environment align with health, safety, and accessibility standards.

What You Need to Succeed

• Strong understanding of enterprise networking, Wi-Fi 802.1X authentication, DHCP management, VLAN segmentation, and firewall configuration.
• Experience with PXE-based deployments, preseed/kickstart automation, and golden image maintenance.
• Confident managing Linux, macOS, and Windows environments in an enterprise setting.
• Hands-on experience integrating and managing IoT and access control systems via APIs.
• Proven ability to implement and manage comprehensive IT asset inventories and logistics.
• Ability to diagnose and resolve complex hardware, software, and network issues with minimal supervision.
• A proactive attitude towards security in both physical and digital spaces.
• Ability to work closely with cross-functional teams, including Security, Facilities, and HR.
• Excellent organizational and communication skills to support office operations and facilities coordination.

Nice to Have

• Experience with cloud infrastructure management and integration with on-premises systems.
• Background in network security auditing or penetration testing.
• Knowledge of automation tools like Ansible, Puppet, or Chef.
• Experience with containerization and virtualization technologies.
• Familiarity with ITIL frameworks and service management principles.

The Future We See:

At CloudWalk, the office is not just a workspace — it's a smart hub that embodies the future of hybrid operations:

Zero-touch onboarding for workstations and employees.

AI-driven physical security systems integrated with HR and IT operations.

Intelligent network infrastructure that adapts to real-time needs.

A seamless blend of physical and digital security creating a frictionless yet highly protected environment.

Smart facilities that enhance collaboration while optimizing resource utilization.

Join us at CloudWalk, where we’re not just engineering solutions; we’re building a smarter, AI-driven future for payments—together.

By applying for this position, your data will be processed as per Cloudwalk's Privacy Policy that you can readhere in Portugueseandhere in English.