IT MANAGER

NEWWAY INTERNATIONAL COLLEGE PTE. LTD.; Região Norte; On-site; BRL 60,000 - 120,000; Full time

Job summary

NEWWAY INTERNATIONAL COLLEGE PTE. LTD. is seeking an IT Infrastructure Manager to manage and maintain the institution’s IT infrastructure, networks, software, and equipment. The role oversees student management and academic administration systems and ensures data security and PDPA compliance.

The position requires strong analytical, troubleshooting and problem-solving skills, plus the ability to work independently and coordinate with multiple departments. Relevant IT qualifications are essential.

Qualifications

• Analytical, troubleshooting and problem-solving skills are required.
• Good communication and organisational skills are required.
• Ability to work independently and coordinate with different departments is required.
• Diploma or degree in IT or related discipline is required.

Responsibilities

• Manage and maintain the institution’s IT infrastructure, computer systems, networks, software and equipment.
• Oversee student management systems, student records, course administration systems and other relevant digital platforms.
• Ensure the security, confidentiality, integrity and availability of student and institutional data.
• Manage user access rights, data backups, system updates and recovery procedures.
• Implement cybersecurity measures and data protection practices under PDPA where applicable.
• Provide technical support to academic, administrative and management staff.
• Maintain IT policies, procedures, system documentation and incident records.
• Coordinate with external IT vendors and service providers for system maintenance and troubleshooting.
• Support maintenance of electronic records and IT documentation for audits and regulatory reviews.
• Assist with maintenance and troubleshooting of systems used for student registration, attendance, assessments and academic administration.
• Review and recommend improvements to IT systems, digital processes and operational efficiency.

Skills

Analytical skills

Troubleshooting

Problem-solving

Communication skills

Organisational skills

Independent work

Coordination across departments

Education

Diploma or degree in Information Technology, Computer Science or related discipline

Job description

Key Responsibilities

• Manage and maintain the institution’s IT infrastructure, computer systems, networks, software and equipment.



• Oversee student management systems, student records, course administration systems and other relevant digital platforms.




• Ensure the security, confidentiality, integrity and availability of student and institutional data.




• Manage user access rights, data backups, system updates and recovery procedures.




• Implement appropriate cybersecurity measures and data protection practices in accordance with the Personal Data Protection Act (PDPA), where applicable.




• Provide technical support to academic, administrative and management staff.




• Maintain IT policies, procedures, system documentation and incident records.




• Coordinate with external IT vendors and service providers for system maintenance and troubleshooting.




• Support the institution in maintaining electronic records and providing relevant IT documentation for audits, inspections and regulatory reviews.




• Assist with the maintenance and troubleshooting of systems used for student registration, attendance, assessments and academic administration.




• Review and recommend improvements to IT systems, digital processes and operational efficiency.
  

Job Requirements

• Diploma or degree in Information Technology, Computer Science or a related discipline.




• Relevant experience in IT management, system administration or technical support.




• Knowledge of IT infrastructure, cybersecurity, data protection and information systems.




• Familiarity with student management systems or education administration systems will be an advantage.




• Strong analytical, troubleshooting and problem-solving skills.




• Good communication and organisational skills.




• Ability to work independently and coordinate with different departments.