Intern - Support and Solution Development (Curitiba)

mitel; Curitiba; In loco; BRL 28.000 - 42.000; Tempo pieno

Descrizione del lavoro

Mitel is offering a Support and Solution Development Internship in Curitiba, Brazil. You will work closely with GTS and PTS analysts and software developers to provide technical support and develop high quality solutions for customer environments leveraging Mitel products and test automation tools.

You will also participate in documentation, design discussions, and code reviews while learning new technologies under experienced mentors.

Competenze

• Target enrollment: graduating in Computer Science, Computer Engineering or related field (1+ years to graduate).
• Basic IT knowledge or programming in at least one language listed in tools.
• Advanced English proficiency.

Mansioni

• Provide technical support and develop high quality solutions with guidance from experienced engineers.
• Assist in reproducing customer issues, offering solutions and code reviews.
• Contribute to technical documentation and implementation notes.
• Explore software and AI concepts to develop innovative products.

Conoscenze

Advanced English

Fluent English

Formazione

Bachelor's degree in Computer Science or related field

Strumenti

Python

JavaScript

TypeScript

Android SDK/NDK

Kotlin/Java/Android Studio

Go

C or C++

Java or Groovy

NodeJS

Rust

Descrizione del lavoro

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.

Support and Solution Development Internship

Internships will be working closely with GTS and PTS analysts and, or, SW developers. Provide technical support involving solutions for Customer environments or deployments, Mitel products or Test Automation tools or test scripts. Support GTS or PTS analysts and, or, developers in their activities, including/involving infrastructure, quality assurance and support. Enthusiasm for learning/implementing new technologies is expected.

Responsibilities

• Provide technical support and, or, (if requested) develop high quality solutions based on acquired skills and technical guidance from experienced engineers.
• Contribute to reproduce Customer issues, provide solutions, design discussions, quality assurance, and code reviews.
• Contribute to documentation (technical design, implementation notes).
• Explore SW and/or Artificial Intelligence concepts to develop innovative products.
• Embrace mentorship from engineers and analysts to continuously grow technical skills.

Requirements

• Graduating in Computer Science, Computer Engineering, or a related field (1+ years to graduate).
• Basic IT knowledge or Basic programming knowledge in at least one of the following languages: Python, JavaScript, TypeScript, Android SDK/NDK Operating System, Kotlin/Java/Android Studio environment, Go, C or C++, Java or Groovy, NodeJS, Rust.
• Advanced English.

Additional Skills (Advantageous)

• Fluent English

To ensure our hiring process is fair, efficient, and transparent, we want to inform all applicants that we may use Artificial Intelligence (AI) technologies, including third party tools to screen resumes and match candidates to job opportunities based on their skills and experience. All applications are also reviewed by our hiring team, and final decisions are made by our hiring managers. Kindly review our privacy policy ( Mitel Privacy Policy ) for more information and to understand how to exercise any of your rights.

Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.