Intake Receptionist

Job Duck; Brasil; Teletrabalho; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

A leading staffing and recruiting company is seeking Bilingual Intake Receptionists who will be the first point of contact for clients. Responsibilities include assessing client needs and ensuring a smooth customer experience. This role requires strong communication skills in English and Spanish, along with excellent organizational abilities. The position offers competitive monthly compensation and various benefits, including paid time off and professional development opportunities.

Serviços

Paid time off

Holiday pay

Referral bonuses

Annual bonuses

Parental leave

Professional development opportunities

Dedicated team support

Qualificações

• 15 months of experience in a related field or a relevant degree.
• Advanced/native-level English and Spanish (written and spoken).

Responsabilidades

• Serve as the first point of contact for potential and existing clients.
• Record details and case histories before appointments.
• Ensure a smooth customer journey.

Conhecimentos

Customer-focused communication

Organizational skills

Attention to detail

Verbal communication

Written communication

Formação académica

Relevant degree

Descrição da oferta de emprego

Job Description Review

This job description is comprehensive and well-structured, effectively using HTML tags like ,

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  to organize information clearly and engagingly. It covers essential aspects such as role overview, qualifications, benefits, and application instructions, making it informative for potential applicants.

However, there are areas for improvement in clarity and conciseness. For example, the repeated 'What We're Looking For' section could be combined for better flow. Additionally, some content such as the mention of 'Referrals increase your chances...' and location updates seem somewhat tangential or less relevant to the core job description and could be streamlined or relocated to a different section if necessary.

Overall, the description meets minimum content requirements but would benefit from minor editing to enhance focus and readability. Therefore, a refined version is provided below.

Refined Job Description

Role Overview: We're seeking Bilingual (English and Spanish) Intake Receptionists, who serve as the first point of contact for potential and existing clients. Your responsibilities include identifying how our services match client needs, recording details and case histories before appointments, and ensuring a smooth customer journey as part of our team.

What We're Looking For:

• 15 months of experience in a related field or a relevant degree
• Customer-focused communication skills
• Advanced/native-level English and Spanish (written and spoken)
• Strong organizational and planning skills
• Ability to maintain confidentiality and attention to detail
• Excellent verbal and written communication skills
• Your own reliable PC, headset, and high-speed internet (at least 3MB/s)

Benefits:

• Monthly compensation from 875.50 to 1030 USD
• Paid time off and holiday pay
• Referral and annual bonuses
• Parental leave
• Opportunities for professional development and training
• Dedicated team support
• Work with clients who share our values

Application Instructions: Ready to join us? Apply now and follow all instructions! Ensure you have all required documentation ready. We have multiple positions available; please apply for only one position per country.

Note: By clicking 'APPLY', you consent to us reaching out via WhatsApp and/or email regarding your application.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industry: Staffing and Recruiting

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