Receptionist (English Speaking, Remote)

Sur LATAM; Buenos Aires; Teletrabalho; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

An established industry player is seeking an enthusiastic Receptionist to join their dynamic team. This entry-level position offers a unique opportunity to manage inbound client calls, handle lead intake, and coordinate project tasks. With a focus on customer service and organizational skills, you'll play a vital role in ensuring smooth operations. The company provides a supportive environment with opportunities for career growth and a competitive salary package. If you're passionate about delivering exceptional service and eager to learn, this role is perfect for you.

Serviços

10 days PTO

US Holidays

Career growth opportunities

Qualificações

• Strong customer service skills and a commitment to high integrity.
• Proficient in Google Workspace and eager to learn new tools.

Responsabilidades

• Manage inbound inquiries and qualify leads for the sales team.
• Prepare quotes and manage job setups in the CRM system.
• Coordinate subcontractors and handle post-job tasks effectively.

Conhecimentos

English proficiency

Customer service expertise

Willingness to learn

High integrity

Proficiency with Google Workspace

Openphone proficiency

Ferramentas

Google Workspace

Jobber CRM

Descrição da oferta de emprego

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Our client is a US-based fencing company seeking a committed and enthusiastic assistant to join their team and manage inbound calls from clients.

Requirements

• English proficiency
• High integrity
• Expertise in customer service
• Willingness to learn
• Proficiency with Google Workspace products (Gmail, Sheets, etc.) and Openphone

Responsibilities

As the Receptionist, you'll be responsible for key back-end tasks that support the project:

• Lead Intake & Qualification: Handle inbound inquiries, qualify leads, schedule estimates, create client records in CRM (Jobber), send confirmations.
• Quote Management: Prepare and send quotes via CRM; escalate complex jobs to Sales Rep.
• Job Setup: Convert approved quotes to jobs in CRM; create Google Drive folders and documents; upload resources for subcontractors.
• Project Coordination: Schedule subcontractors, submit permits and 811 tickets, coordinate material orders across vendors.
• Post-Job Tasks: Mark jobs as complete, issue final invoices, request customer reviews, and assist with occasional social media and review site posting.

Benefits

• $1,000 - $1,500 USD/month
• 10 days PTO and US Holidays
• Working hours: 8:30 am - 4:30 pm EST, Monday to Friday
• Opportunity for career growth

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industries: IT Services and IT Consulting

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