Implementation Specialist

BEES; Campinas; On-site; BRL 240,000 - 340,000; Full time

Benefits offered by this job

Performance based bonus

Attendance Bonus

Private pension plan

Meal Allowance

Casual office and dress code

Days off

Health, dental, and life insurance

Medicines discounts

WellHub partnership

Childcare subsidies

Discounts on Ambev products

Clube Ben partnership

Scholarship

School materials assurance

Language and training platforms

Transport allowance

Job summary

BEES, AB InBev's B2B platform, seeks an Implementation Owner to drive partner deployments from kickoff to Hypercare, coordinating timelines and escalation. You will ensure feasibility with KAM/Commercial before commitments and hold pillar owners to account for on-time delivery.

You will own the SE to TCS handoff, protect go-live dates, and monitor KPI targets while collaborating across partners and internal teams. English and Spanish required.

Qualifications

• Experience running multi-workstream implementations for external customers through go-live and hypercare.
• Deep delivery-method knowledge: RAID, dependencies, steering rhythm and partner coordination.
• Ability to hold pillar owners to commitments without hiding behind a RACI.
• Comfort working with KAM/Commercial on feasibility before a commitment is sold.
• Advanced English and Spanish skills (written and spoken).

Responsibilities

• Own the partner implementation from kickoff through Hypercare exit: timeline, milestones, dependencies and partner coordination.
• Get technical feasibility agreed with KAM / Commercial before any commitment is made to the partner.
• Hold pillar owners accountable; be the single point of escalation when a commitment slips.
• Own the SE to TCS handoff and the standard implementation playbook.
• Protect the go-live date without accepting a technically infeasible scope.
• Lead KPI: on-time go-live rate ≥ 90%; support Hypercare exit quality and 3P cost.

Skills

Multi-workstream delivery

RAID methodology

Stakeholder coordination

KAM/Commercial feasibility

English and Spanish

Education

PMP / PMI-ACP / PRINCE2 / CSM (Desirable)

Tools

API knowledge

ERP knowledge

Job description

About BEES

Join us to build the future of B2B commerce!

BEES is AB InBev's B2B platform. Through our ecosystem, merchants and retailers across 29 countries can stock their businesses quickly, easily, and securely.

At BEES, we dream big, lead with purpose, and develop technology that transforms the way retailers and sellers grow.

Every line of code and every partnership is built in service of a single mission: to make commerce better for retailers and sellers around the world. Here, your work is not just important. It makes a difference!

About the team

These three roles own a partner implementation together. Implementation Management owns the plan from kickoff to Hypercare exit. Product Consulting translates the partner's operating model into BEES capabilities. Implementation Engineering configures and lands the technical delivery so integrations run in production. One owner per decision: plan, fit, and system.

About the role

You are the owner of a partner's implementation, from kickoff to Hypercare exit. You run the timeline and are the single point of escalation. You do not own fit-gap (Product Consulting) and you do not land the integration in production (Implementation Engineering) - you own the plan, the commitments, and the SE to TCS handoff.

What you'll do

• Own the partner implementation from kickoff through Hypercare exit: timeline, milestones, dependencies and partner coordination.
• Get technical feasibility agreed with KAM / Commercial before any commitment is made to the partner.
• Hold pillar owners accountable; be the single point of escalation when a commitment slips.
• Own the SE to TCS handoff and the standard implementation playbook - so the next partner does not start from a blank page.
• Protect the go-live date without accepting a technically infeasible scope.
• Leading KPI: on-time go-live rate ≥ 90%. Supporting: Hypercare exit quality and 3P cost.

What you'll need

• Experience running multi-workstream implementations to external customers, through go-live and hypercare / stabilisation.
• Delivery method depth: RAID, dependencies, steering rhythm, and partner coordination.
• Standing to hold pillar owners to commitments without hiding behind a RACI.
• Comfort working with KAM / Commercial on feasibility before a commitment is sold.
• Advanced English and Spanish skills (written and spoken).

Desirable

• Prior BEES, TCS or Professional Services delivery.
• PMP, PMI-ACP, PRINCE2 or CSM - desirable, not a gate.
• Experience handing work from a build team to a run / support team.
• Knowledge in API and ERP.

More about you

• You chase decisions, not status.
• You escape early, with a recommendation attached.
• A plan without a feasible scope is the failure mode this role exists to close.

What We Offer

• Performance based bonus*
• Attendance Bonus*
• Private pension plan
• Meal Allowance
• Casual office and dress code
• Days off*
• Health, dental, and life insurance
• Medicines discounts
• WellHub partnership
• Childcare subsidies
• Discounts on Ambev products*
• Clube Ben partnership
• Scholarship*
• School materials assurance
• Language and training platforms
• Transport allowance

*Rules applied