Implementation Specialist

AB InBev | Growth Group; Campinas; On-site; BRL 180,000 - 320,000; Full time

Benefits offered by this job

Performance based bonus

Attendance Bonus

Casual office and dress code

Days off

Health, dental, and life insurance

Discounts on Ambev products

School materials assurance

Language and training platforms

Job summary

AB InBev BEES is seeking an experienced partner implementation owner to lead complex external deployments from kickoff to Hypercare exit. You will own the plan, commitments, and the SE TCS handoff, coordinating with KAM and Commercial to ensure feasibility and alignment.

In this role, you will drive the timeline, milestones, and dependencies across multiple workstreams, act as the single escalation point, and protect the go-live date by balancing scope with technical feasibility.

Qualifications

• Experience running multi-workstream implementations for external customers.
• Ability to manage RAID, dependencies, and steering rhythm.
• Ability to hold pillar owners to commitments without RACI.
• Feasibility assessment with KAM/Commercial before commitments.
• Fluent English and Spanish.

Responsibilities

• Own the partner implementation from kickoff through Hypercare exit.
• Manage timeline, milestones, dependencies, and partner coordination.
• Be the single escalation point when a commitment slips.
• Handle SE TCS handoff and implementation playbook.
• Protect go-live date while avoiding infeasible scope.
• Collaborate with cross-functional teams to ensure successful go-live.

Skills

Multi-workstream delivery

Partner coordination

Scheduling & milestone tracking

Risk management

English and Spanish

Tools

API knowledge

ERP systems

Job description

Join us to build the future of B2B commerce!

BEES is AB InBev's B2B platform. Through our ecosystem, merchants and retailers across 29 countries can stock their businesses quickly, easily, and securely.

At BEES, we dream big, lead with purpose, and develop technology that transforms the way retailers and sellers grow.

Every line of code and every partnership is built in service of a single mission: to make commerce better for retailers and sellers around the world. Here, your work is not just important. It makes a difference!

About the team

These three roles own a partner implementation together. Implementation Management owns the plan from kickoff to Hypercare exit. Product Consulting translates the partner’s operating model into BEES capabilities. Implementation Engineering configures and lands the technical delivery so integrations run in production. One owner per decision: plan, fit, and system.

About the role

You are the owner of a partner’s implementation, from kickoff to Hypercare exit. You run the timeline and are the single point of escalation. You do not own fit-gap (Product Consulting) and you do not land the integration in production (Implementation Engineering) — you own the plan, the commitments, and the SE TCS handoff.

What you'll do

• Own the partner implementation from kickoff through Hypercare exit: timeline, milestones, dependencies and partner coordination.
• Get technical feasibility agreed with KAM / Commercial before any commitment is made to the partner.
• Hold pillar owners accountable; be the single point of escalation when a commitment slips.
• Own the SE TCS handoff and the standard implementation playbook — so the next partner does not start from a blank page.
• Protect the go-live date without accepting a technically infeasible scope.
• Leading KPI: on-time go-live rate 90%. Supporting: Hypercare exit quality and 3P cost.

What you'll need

• Experience running multi-workstream implementations to external customers, through go-live and hypercare / stabilisation.
• Delivery method depth: RAID, dependencies, steering rhythm, and partner coordination.
• Standing to hold pillar owners to commitments without hiding behind a RACI.
• Comfort working with KAM / Commercial on feasibility before a commitment is sold.
• Advanced English and Spanish skills (written and spoken).
• PMP, PMI-ACP, PRINCE2 or CSM — desirable, not a gate.
• Experience handing work from a build team to a run / support team.
• Knowledge in API and ERP.

More about you

• You esc early, with a recommendation attached.
• A plan without a feasible scope is the failure mode this role exists to close.

What We Offer

• Performance based bonus*
• Attendance Bonus*
• Casual office and dress code
• Days off*
• Health, dental, and life insurance
• Discounts on Ambev products*
• School materials assurance
• Language and training platforms