Implementation Consultant

Jobgether; Brasil; Remote; BRL 60,000 - 120,000; Full time

Benefits offered by this job

Remote working within Brazil

Career development

Multinational team

Job summary

Jobgether is seeking an Implementation Consultant based in Brazil to support deployment, configuration, and ongoing development of healthcare software solutions. You will work with healthcare professionals, PMs, product teams, and engineers to ensure applications run effectively and meet client requirements.

You will provide on-site and remote assistance, troubleshoot issues, and help clients maximize technology value while supporting system integrations and user training.

Qualifications

• Bachelor’s degree in Biomedicine, Radiology, CS, or related field.
• At least three years’ experience with clients in healthcare software.
• Knowledge of clinical workflows and hospital operations.
• Experience in ITIL environments.
• Proficiency with MS Office.
• Strong teamwork and cross-functional communication.
• Knowledge of Oracle databases is a plus.
• SQL knowledge is a plus.
• Familiarity with Agile methodologies.
• Experience with healthcare information systems projects is desirable.
• Intermediate English; higher is a plus.

Responsibilities

• Provide assistance and technical support to client healthcare teams, addressing application-related questions and issues.
• Collaborate with project managers, product managers, and development teams throughout implementation activities.
• Deliver on-site and remote customer support, troubleshooting software issues and helping maintain application performance.
• Monitor system procedures and ensure that implemented solutions operate according to production requirements.
• Travel to client locations when necessary to install and deploy software tools.
• Configure applications and tools based on client needs and technical specifications.
• Train clinical and administrative personnel to use the implemented solutions effectively.
• Coordinate the integration of applications with existing client systems and environments.
• Conduct functional testing to verify system performance and implementation quality.
• Participate in Level I and Level II help desk activities, including on-call support when required.
• Maintain clear and accurate documentation of implementation, support, and troubleshooting activities.

Skills

Client collaboration

Analytical problem solving

Teamwork

English proficiency

Education

Bachelor's degree in Biomedicine/CS

Tools

Oracle databases

SQL

MS Office

ITIL framework

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Implementation Consultant based in Brazil.

As an Implementation Consultant, you will support the deployment, configuration, and ongoing development of healthcare software solutions for clients. You will work closely with healthcare professionals, project managers, product teams, and technical specialists to ensure applications operate effectively and meet client requirements. This role offers the opportunity to contribute to digital healthcare transformation by improving clinical workflows and enabling secure information sharing and interoperability. You will provide both on-site and remote assistance, troubleshoot application issues, and help clients get the most from their technology. You will also support system integrations, functional testing, and user training. Working within a collaborative, multidisciplinary environment, you will play an important role in making healthcare technology more reliable and effective.

Accountabilities

• Provide assistance and technical support to client healthcare teams, addressing application-related questions and issues.

• Collaborate with project managers, product managers, and development teams throughout implementation activities.

• Deliver on-site and remote customer support, troubleshooting software issues and helping maintain application performance.

• Monitor system procedures and ensure that implemented solutions operate according to production requirements.

• Travel to client locations when necessary to install and deploy software tools.

• Configure applications and tools based on client needs and technical specifications.

• Train clinical and administrative personnel to use the implemented solutions effectively.

• Coordinate the integration of applications with existing client systems and environments.

• Conduct functional testing to verify system performance and implementation quality.

• Participate in Level I and Level II help desk activities, including on-call support when required.

• Maintain clear and accurate documentation of implementation, support, and troubleshooting activities.

Requirements:

• Bachelor's degree in Biomedicine, Radiology, Computer Science, or a related field.

• At least three years of proven experience working with clients in complex healthcare software environments.

• Understanding of clinical and hospital workflows and the operational needs of healthcare professionals.

• Experience working in a structured ITIL environment.

• Proficiency with Microsoft Office applications.

• Strong teamwork and collaboration skills, with the ability to communicate effectively across technical and non-technical teams.

• Knowledge of Oracle databases is an advantage.

• Familiarity with SQL is considered a plus.

• Knowledge of Agile methodologies is an advantage.

• Experience with healthcare information systems projects is desirable.

• Intermediate English proficiency is required; advanced or fluent English is a plus.

• Strong analytical, organizational, and problem‑solving skills, with a customer‑focused approach.

Benefits:

• Full-time employment.

• Remote working opportunity within Brazil.

• Opportunity to work with healthcare technology solutions that support clinical collaboration and improve patient care.

• Exposure to a multinational, multidisciplinary working environment.

• Opportunities for continuous learning, innovation, and professional development.

• The chance to contribute to projects that support healthcare professionals and communities.

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.