HR BPO

Tata Consultancy Services Limited; Londrina; On-site; BRL 42,000 - 78,000; Full time

Benefits offered by this job

Health insurance

Dental Plan

Life insurance

Transportation vouchers

Meal/Food Voucher

Childcare assistance

Gympass

TCS Cares – 24/7 support

Job summary

Tata Consultancy Services Limited is seeking an HR BPO professional in an English-speaking environment to learn and transform their career. The role emphasizes customer communication, support, and HR processes within a collaborative team.

We offer a range of benefits including health insurance, meal vouchers, and professional development opportunities through TCS Learning Portal. International experience and certifications are encouraged.

Qualifications

• Strong verbal and written communication skills.
• Advanced or fluent English language proficiency.
• Excellent problem-solving abilities.
• Effective probing to identify issues.
• Continuous learning mindset and adaptability.
• Attention to detail and collaborative team player.

Skills

Strong communication

Verbal communication

Written communication

Advanced English

Analytical thinking

Problem-solving

Team player

Attention to detail

Education

University degree

Tools

Microsoft Office 365

ServiceNow

Job description

Come to one of the biggest IT Services companies in the world!! Here you can transform your career!

Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.

We are looking for HR BPO, who wants to learn and transform their career.

Must Have

• Strong verbal and written communication skills.
• Advanced or fluent English language proficiency, as customer communication, support, and core responsibilities will be conducted in English.
• Excellent problem-solving and analytical thinking abilities.
• Effective probing skills to quickly identify and understand end-user issues.
• Continuous learning mindset with the ability to adapt and grow daily.
• Responsiveness to procedural and process changes.
• High attention to detail in all tasks and deliverables.
• Strong team player with a collaborative approach.

Good to Have

• Microsoft Office 365
• ServiceNow
• HR Support Processes
• Customer service
• University degree - additional professional courses or certifications will be considered an advantage.

What do we offer?

• Health insurance
• Dental Plan
• Life insurance
• Transportation vouchers
• Meal/Food Voucher
• Childcare assistance
• Gympass
• TCS Cares - free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial - asistance to associates
• Partnership with SESC
• Reimbursement of Certifications
• Free TCS Learning Portal - Online courses and live training
• International experience opportunity
• Discount Partnership with Universities and Language Schools
• Bring Your Buddy - By referring people you become eligible to receive a bonus for each hire
• TCS Gems - Recognition for performance
• Xcelerate - Free Mentoring Career Platform

At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come be a TCSer!

#Buildingonbelief