Hiring: User Operations Intern

Keeta; São Paulo; On-site; BRL 23,000 - 38,000; Full time

Job summary

Keeta in São Paulo is seeking a results-driven User Growth Intern to support acquisition, engagement, and retention initiatives, helping grow the user base and optimize campaigns.

You will work with Marketing, Product, and Data Analytics to analyze data, prepare reports, and contribute to strategic growth plans while developing hands-on skills in a fast-paced tech environment.

Qualifications

• Pursuing a degree in Statistics, Mathematics, CS, Economics, or Business with graduation between Dec 2027 and Dec 2028.
• Strong analytical and problem-solving skills.
• Excellent organizational and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proactive, curious, and eager to learn.
• Fluency in Portuguese and intermediate English.

Responsibilities

• Support the execution of user acquisition, engagement, and retention initiatives.
• Monitor key user growth metrics and assist in preparing recurring performance reports and dashboards.
• Analyze operational and user data to identify trends, opportunities, and areas for improvement.
• Assist in the execution and tracking of user campaigns, promotions, and engagement activities.
• Coordinate with cross-functional teams including Marketing, Product, Customer Experience, Data Analytics, and Operations to ensure successful execution of growth initiatives.
• Maintain accurate operational data and support reporting processes.
• Prepare presentations, analyses, and business updates for internal stakeholders.
• Conduct market research, competitive analysis, and customer insights to support strategic decision-making.
• Support process improvement initiatives that enhance operational efficiency and user experience.
• Assist the User Growth team with ad hoc projects and strategic initiatives.

Skills

Analytical thinking

Problem solving

Communication

Organizational skills

Detail oriented

Portuguese fluency

English (intermediate)

Multitasking

Proactive mindset

Education

Statistics

Mathematics

Computer Science

Economics

Business

Job description

Keeta is the international subsidiary of Meituan , a global giant in the delivery sector, and it's on an ambitious mission: to revolutionize the delivery of food and consumer goods worldwide. Our motto is simple yet powerful: “We help people eat better, live better.” Guided by this principle, we bring innovation and technology to the global stage. With over 1,000 team members around the world, Keeta is in full expansion — and you could be part of this journey!

Know more: Keeta Website

Job Responsibilities

• Support the execution of user acquisition, engagement, and retention initiatives.
• Monitor key user growth metrics and assist in preparing recurring performance reports and dashboards.
• Analyze operational and user data to identify trends, opportunities, and areas for improvement.
• Assist in the execution and tracking of user campaigns, promotions, and engagement activities.
• Coordinate with cross-functional teams including Marketing, Product, Customer Experience, Data Analytics, and Operations to ensure successful execution of growth initiatives.
• Maintain accurate operational data and support reporting processes.
• Prepare presentations, analyses, and business updates for internal stakeholders.
• Conduct market research, competitive analysis, and customer insights to support strategic decision‑making.
• Support process improvement initiatives that enhance operational efficiency and user experience.
• Assist the User Growth team with ad hoc projects and strategic initiatives.

Job Requirements:

• Currently pursuing a degree in Statistics, Mathematics, Computer Science, Economics, Business , or a related field with expected graduation between Dec 2027 and Dec 2028 ;
  
• Strong analytical and problem-solving skills.
• Excellent organizational and communication skills.
• Ability to manage multiple priorities in a fast‑paced environment.
• Proactive, curious, and eager to learn.
• Fluency in Portuguese and intermediate English

What We’re Looking For

• A proactive and curious mindset with a willingness to learn
• Strong sense of ownership and responsibility
• Logical thinking and attention to detail
• Ability to work collaboratively in a team environment

We hope to see you soon ;
)

#Keeta #EatBetter #LiveBetter