Guest Service Coordinator

Hilton Worldwide, Inc.; São Paulo; Presencial; BRL 25.000 - 45.000; Tempo integral

Resumo da oferta

An established industry player in hospitality seeks a dedicated Guest Service Coordinator to enhance guest experiences. This role involves supporting the Manager and assisting in various guest service activities, ensuring every visitor feels valued and cared for. The ideal candidate will possess strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment. Join a team that prides itself on delivering exceptional service and creating memorable experiences for guests worldwide. If you are passionate about hospitality and eager to make a difference, this opportunity is perfect for you.

Qualificações

• Strong communication skills are essential for this role.
• Ability to maintain focus and attention to detail in a busy environment.

Responsabilidades

• Support and assist the Manager and Guest Services Assistants.
• Engage with guests to ensure exceptional service and satisfaction.

Conhecimentos

Good written and verbal communication skills

Attention to detail

Ability to work under pressure

Flexibility

Commitment

Descrição da oferta de emprego

Job Description - Guest Service Coordinator (HOT0BL29)

Job Number:

HOT0BL29

Work Locations

Hilton Sao Paulo Morumbi, Av. das Nações Unidas, 12901, Sao Paulo, 04578-000

A Guest Service Coordinator is responsible for supporting and assisting the Manager and Guest Services Assistants in guest services activities.

What will I be doing?

As the Guest Service Coordinator, you will support and assist the Manager and Guest Services Assistants in guest services activities.

What are we looking for?

A Guest Services Coordinator at Hilton works on behalf of our guests, clients, and team members. To succeed in this role, you should demonstrate the following qualities:

• Good written and verbal communication skills
• Attention to detail and concentration
• Ability to work under pressure
• Flexibility
• Commitment

It will be advantageous if you also demonstrate:

• Fluency in advanced English
• Previous experience in guest service

What will it be like to work for Hilton?

Hilton is a leading global hospitality company, offering a range of accommodations from luxurious hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has provided business and leisure travelers with exceptional service, amenities, and value. Our vision is “to fill the earth with the light and warmth of hospitality,” uniting us as a team to create remarkable experiences worldwide. Our Team Members are at the heart of everything we do!

Schedule

Full-time

Brand: Hilton Hotels & Resorts

Job Functions

Guest Services, Operations, and Front Office