GPS Product Manager

HSBC Global Services Limited; São Paulo; Sur place; BRL 240 000 - 320 000; Plein temps

Avantages offerts par ce poste

Cloud-based collaboration tools

Résumé du poste

HSBC Global Services Limited is seeking a GPS Product Manager to lead payment and liquidity solutions in Brazil. You will define the product strategy, drive roadmaps and collaborate with technology, risk, and commercial teams to deliver value for corporate clients.

From market and regulatory insights to lifecycle management and pricing, you will ensure compliant, scalable products that meet client needs while supporting the business strategy across Brazil and regional forums.

Qualifications

• Experience in product management, payments or cash management.
• Knowledge of corporate/institutional client needs.
• Experience across multiple product lifecycle stages.
• Ability to develop strategies, business cases and roadmaps.
• Experience collaborating with Technology, Operations, Risk, Compliance, Legal and commercial teams.
• Strong analytical and data-driven decision making.
• Excellent communication and stakeholder management skills.
• Experience in regulated financial services.
• Bachelor’s degree or equivalent professional experience.

Responsabilités

• Define and maintain strategy and roadmap for GPS products in Brazil.
• Assess client needs, market trends and regulatory developments.
• Translate requirements into product propositions, features and priorities.
• Manage product lifecycle from design to performance monitoring.
• Work with Technology and delivery teams to prioritise initiatives.
• Collaborate with Sales and Relationship Management on product positioning and adoption.
• Support Operations to ensure efficient processes.
• Engage with Risk, Compliance, Legal and other control functions.
• Monitor product performance using adoption, volumes, service quality and profitability.
• Prepare analyses, proposals and management information to support product initiatives.
• Support pricing, commercial models and profitability reviews.
• Identify and monitor risks, dependencies and obligations.
• Ensure product documentation, processes and controls are up to date.
• Represent Brazil in regional and global product forums.
• Promote collaboration across teams and markets.
• Take accountability for delivering agreed outcomes with proper controls.

Connaissances

Product management

Payments

Cash management

Transaction banking

Financial services

Strategy development

Roadmaps

Cross-functional collaboration

Analytics

Stakeholder management

English and Portuguese

Formation

Bachelor’s degree or equivalent

Description du poste

About the GPS Team

Global Payments Solutions (GPS) is HSBC’s global payments and cash management business, supporting corporates with the financial infrastructure they need to manage their day-to-day operations. Its solutions cover payments, collections, liquidity management and cash visibility, helping corporates manage financial flows across Brazil and international markets.

The GPS Product Manager will be responsible for managing and developing payment and liquidity products in Brazil, ensuring they meet client needs, support business strategy and comply with relevant regulatory and risk requirements.

Key Responsibilities

• Define and maintain the strategy and roadmap for assigned GPS products in Brazil.
• Assess client needs, market trends and relevant regulatory developments to identify opportunities for improvement.
• Translate client and business requirements into clear product propositions, features and priorities.
• Manage the product lifecycle, including design, development, launch, adoption, performance monitoring and periodic review.
• Work with Technology and delivery teams to support the definition, prioritisation and implementation of initiatives.
• Collaborate with Sales and Relationship Management teams on client discussions, product positioning and commercial adoption.
• Work with Operations to support efficient, controlled and scalable processes.
• Engage with Risk, Compliance, Legal and other control functions to support adherence to applicable policies, procedures and requirements.
• Monitor product performance using appropriate indicators, including adoption, volumes, service quality, customer experience and profitability.
• Prepare analyses, proposals and management information to support product initiatives.
• Support pricing, commercial model and profitability reviews with relevant stakeholders.
• Identify and monitor product risks, dependencies, issues and applicable obligations, using appropriate governance channels.
• Ensure product documentation, processes and controls are maintained and kept up to date.
• Represent Brazil in regional and global product forums, sharing local market knowledge where appropriate.
• Promote collaboration across teams and markets, considering different perspectives and client priorities.
• Take accountability for delivering agreed outcomes while maintaining appropriate control standards and sustainable value.

Qualifications

• Proven experience in product management, payments, cash management, transaction banking, financial services or a related field.
• Strong understanding of payment products, cash management solutions and the needs of corporate and institutional clients.
• Experience managing products or propositions through multiple stages of the product lifecycle.
• Demonstrated ability to develop strategies, business cases, roadmaps and implementation plans.
• Experience working with Technology, Operations, Risk, Compliance, Legal and commercial teams.
• Strong analytical and problem-solving skills, with the ability to use data to support decisions.
• Ability to manage multiple priorities, dependencies and stakeholders in a complex organisation.
• Strong communication, presentation and influencing skills in English and Portuguese.
• Experience working in a regulated financial services environment.
• Bachelor’s degree or equivalent professional experience.