Global Payroll Operations Supervisor (Brazil)

Rippling, Inc.; Brasília; On-site; BRL 260,000 - 320,000; Full time

Job summary

Rippling, Inc. is seeking a Global Payroll Operations Supervisor (Brazil) to lead Brazil payroll delivery and scale a high‑performing team, ensuring on‑time, accurate payroll for customers and new product launches.

You will own end‑to‑end Brazilian payroll, handle government interactions (eSocial, INSS, FGTS, IRRF), and drive repeatable processes, collaborating with Global Payroll Engineering and Product to ensure local requirements are reflected in the software.

Qualifications

• Minimum 7+ years in a Brazilian payroll processing role.
• 3+ years managing payroll operations personnel (6+ people).
• Deep knowledge of INSS, FGTS, eSocial, IRRF, 13th salary, férias, rescisão.

Responsibilities

• Lead the end-to-end payroll operations for Brazil and ensure on-time payroll delivery.
• Scale and coach a high-performing payroll team; manage KPIs and SLAs.
• Collaborate with Global Payroll Engineering and Product to align software with local rules.

Skills

Brazilian payroll leadership

Team management

Regulatory knowledge Brazil

Payroll software Senior

Data analysis

Google Suite / Excel

Cross‑functional collaboration

Tools

Senior payroll software

Excel

Salesforce / JIRA / Confluence

Job description

Global Payroll Operations Supervisor (Brazil)

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4 B+ from the world's top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from@ addresses.

About the role

We're looking for a strategic leader to join Rippling's Global Payroll Operations team. We are rapidly expanding Rippling to serve the needs of employees and employers all over the world. Our Global Payroll Operations team plays a critical role in ensuring the success of our global payroll products, which are natively built and fully integrated with Rippling's broader suite of products.

As Rippling expands its product offerings globally, there is a critical business need for Rippling to develop new muscles around global product operations and country-specific payroll expertise outside of the US. This role, Global Payroll Operations Supervisor (Brazil), is a critical leadership hire to scale our payroll operations in Brazil, one of Rippling's key growth markets in Latin America.

This role will own all operational payroll work in Brazil (responsible for executing on-time, compliant payroll) and the launch of both new customers and new product lines in-market. Additionally, this role will focus on scaling a high-performance team, ensuring both professional development of the team and zero-defect operations. This is an exciting role that requires significant cross-departmental engagement with a major impact on the product, customer experience, and internal team.

What you will do

Drive key product launches and customer implementations in Brazil; ensure R&D has the correct set of requirements and Ops has the right resourcing and SOPsSupervising the end-to-end payroll implementations for new Brazilian customers, configuring and validating local payroll software (including Senior) alongside Rippling's native payroll productMotivate and lead a team of payroll operations specialists to execute on-time payroll and ensure that the team delivers services in line with business and customer expectationsHire and train new team members to support our market expansion and scaling operations in BrazilDrive your team's performance to ensure we are executing and meeting performance KPIsMonitor and report on the team's progress to ensure requirements, KPIs and deadlines are metFacilitate training and development initiatives to build a skilled and high-performing teamDevelop best-in-class processes to scale day-to-day operations. Your goal is to create repeatable processes that eliminate room for manual error; these processes should be easy to learn, easy to expand to new use cases, and easy to measureManage customer and employee inquiries via cases efficiently and effectively — ensuring SLAs, quality, and resolution standards are consistently met across the teamSupport your team in driving issue resolution by communicating with government agencies (e Social, INSS, Receita Federal, FGTS, Caixa), tax authorities, partners, and directly interfacing with customers to resolve issues on their behalfDrive automated solutions that enable better efficiency and process improvementWork closely with Global Payroll Engineering and Product teams to ensure that: Natively built payroll software supports key Brazilian payroll and tax compliance requirements (e Social, INSS, FGTS, 13th salary, férias, rescisão, and related statutory obligations)

What you will need

Minimum of 7+ years in a Brazilian payroll processing role, and minimum of 3+ years managing payroll operations personnelPrevious experience managing teams (6+ people)Strong understanding of end-to-end Brazilian payroll procedures and regulations, including INSS, FGTS, e Social, IRRF, 13th salary, férias, and rescisão/termination calculationsHands‐on expertise running local payroll software such as Senior, with the ability to configure, troubleshoot, and validate payroll outputsProven experience leading customer implementations and onboarding in Brazil, including data migration, parallel runs, and go-live supportPrevious experience handling in‐house payroll processing and via partner/BPO payroll providersExcellent planning and organizational skills with the ability to juggle ad-hoc projects alongside day‐to‐day operationsStrong experience with Google Suite or Microsoft Office, especially Docs/Sheets/Excel, for data analysis and task organization; familiarity with Salesforce queues, JIRA, and Confluence a plusWorking experience with payroll-related systems and softwareFluency in Portuguese and strong English communication skillsAdditional Information

Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accommodations@This role will receive a competitive salary + benefits. A variety of factors are considered when determining someone's compensation–including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed below.