Global Application Manager (MES)

Hitachi Energy; São Paulo; Presencial; BRL 180 000 - 240 000; Tempo integral

Resumo da oferta

Hitachi Energy seeks an IT Application Manager to optimize MES/ECS and drive digital transformation across manufacturing operations. You will bridge business users, IT teams, and external vendors to ensure systems perform and evolve with needs, while delivering training and driving adoption.

The role emphasizes cybersecurity, data integrity, and process optimization, with a hands-on, high-impact focus on making factories smarter and more secure through continuous improvement and strong

Qualificações

• Experience with MES, ECS, or manufacturing systems.
• Strong understanding of incident and change management processes.
• Knowledge of system integration, configuration, and documentation practices.
• Familiarity with cybersecurity concepts and vulnerability management.

Responsabilidades

• Deliver training and support to key users and end-users on system capabilities.
• Communicate new features and drive system adoption across teams.
• Manage incidents and change requests through full lifecycle delivery.
• Ensure accuracy and availability of technical documentation.
• Collaborate on vulnerability management and system security improvements.
• Maintain application configurations, SNOW, and CMDB data quality.
• Analyze and optimize MES/ECS processes aligned with manufacturing needs.
• Gather user feedback and support continuous system enhancements.

Conhecimentos

MES/ECS experience

Incident & Change Management

System integration & configuration

Stakeholder engagement

Formação académica

Degree in IT/Engineering or related field

Ferramentas

ServiceNow (SNOW)

CMDB data quality

Descrição da oferta de emprego

The Opportunity

Join Hitachi Energy and help shape the digital backbone of modern manufacturing. As an IT Application Manager, you will play a vital role in optimizing manufacturing execution systems and driving digital transformation across operations. This is a hands-on, high-impact opportunity where technology, process improvement, and collaboration come together to enable smarter, more efficient factories.

Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.

In this role, you will act as a key connector between business users, IT teams, and external vendors-ensuring systems are performing at their best and evolving with operational needs. From supporting system enhancements to driving adoption and delivering training, your work will directly improve user experience, strengthen system performance, and unlock new capabilities. You'll also contribute to cybersecurity, data integrity, and process optimization, ensuring reliable and secure operations.

If you enjoy solving complex challenges, engaging with stakeholders, and driving continuous improvement through digital solutions, this role offers a rewarding path to grow your expertise and make a meaningful impact.

How you'll make an impact

• Deliver training and support to key users and end-users on system capabilities
• Communicate new features and drive system adoption across teams
• Manage incidents and change requests through full lifecycle delivery
• Ensure accuracy and availability of technical documentation
• Collaborate on vulnerability management and system security improvements
• Maintain application configurations, SNOW, and CMDB data quality
• Analyze and optimize MES/ECS processes aligned with manufacturing needs
• Gather user feedback and support continuous system enhancements
• Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines

Your background

• Degree in IT, Engineering, or related field
• Advanced English is required.
• Experience with MES, ECS, or manufacturing systems
• Strong understanding of incident and change management processes
• Knowledge of system integration, configuration, and documentation practices
• Familiarity with cybersecurity concepts and vulnerability management
• Strong communication and stakeholder engagement skills

All our job openings are also open to people with disabilities (PwD). The company is open to making workplace accommodations.

Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.