Global Application Manager (MES)

Hitachi; Guarulhos; Presencial; BRL 180 000 - 240 000; Tempo integral

Resumo da oferta

Hitachi Energy Brasil Ltda. seeks an IT Application Manager to optimize MES/ECS and drive digital transformation across manufacturing operations in Guarulhos, SP. You will connect business users, IT teams, and vendors, ensuring system performance, adoption, and secure operations.

The role emphasizes training, documentation, and continuous improvement, with a focus on risk management and regulatory compliance within a dynamic industrial environment.

Qualificações

• Degree in IT, engineering, or related field required.
• Advanced English proficiency required.
• Experience with MES, ECS or manufacturing systems.
• Strong incident and change management processes knowledge.
• Knowledge of system integration, configuration, and documentation practices.
• Familiarity with cybersecurity concepts and vulnerability management.
• Excellent communication and stakeholder engagement skills.

Responsabilidades

• Deliver training and support to key users and end-users on system capabilities.
• Communicate new features and drive system adoption across teams.
• Manage incidents and change requests through full lifecycle delivery.
• Ensure accuracy and availability of technical documentation.
• Collaborate on vulnerability management and system security improvements.
• Maintain application configurations, SNOW, and CMDB data quality.
• Analyze and optimize MES/ECS processes aligned with manufacturing needs.
• Gather user feedback and support continuous system enhancements.

Conhecimentos

MES

ECS

Incident management

Change management

Cybersecurity

Vulnerability management

System integration

Documentation

SNOW

CMDB data quality

Stakeholder engagement

English

Formação académica

Bachelor's degree in IT/Engineering

Ferramentas

ServiceNow (SNOW)

Descrição da oferta de emprego

Location:

Guarulhos, São Paulo, Brazil

Job ID:

R0138419

Date Posted:

2026-09-01

Company Name:

HITACHI ENERGY BRASIL LTDA.

Profession (Job Category):

IT, Telecom & Internet

Job Schedule:

Full time

Remote:

No

Job Description:

The Opportunity

Join Hitachi Energy and help shape the digital backbone of modern manufacturing. As an IT Application Manager, you will play a vital role in optimizing manufacturing execution systems and driving digital transformation across operations. This is a hands-on, high-impact opportunity where technology, process improvement, and collaboration come together to enable smarter, more efficient factories.

Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.

In this role, you will act as a key connector between business users, IT teams, and external vendors—ensuring systems are performing at their best and evolving with operational needs. From supporting system enhancements to driving adoption and delivering training, your work will directly improve user experience, strengthen system performance, and unlock new capabilities. You’ll also contribute to cybersecurity, data integrity, and process optimization, ensuring reliable and secure operations.

If you enjoy solving complex challenges, engaging with stakeholders, and driving continuous improvement through digital solutions, this role offers a rewarding path to grow your expertise and make a meaningful impact.

How you’ll make an impact

• Deliver training and support to key users and end-users on system capabilities
• Communicate new features and drive system adoption across teams
• Manage incidents and change requests through full lifecycle delivery
• Ensure accuracy and availability of technical documentation
• Collaborate on vulnerability management and system security improvements
• Maintain application configurations, SNOW, and CMDB data quality
• Analyze and optimize MES/ECS processes aligned with manufacturing needs
• Gather user feedback and support continuous system enhancements
• Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines

Your background

• Degree in IT, Engineering, or related field
• Advanced English is required.
• Experience with MES, ECS, or manufacturing systems
• Strong understanding of incident and change management processes
• Knowledge of system integration, configuration, and documentation practices
• Familiarity with cybersecurity concepts and vulnerability management
• Strong communication and stakeholder engagement skills

#LI-Hybrid

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi’s Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.