Gerente De Área - Brazil (Cajamar-Sp), Books Operation (Fulfillment & Operations)

Amazon; Cajamar; On-site; BRL 180,000 - 280,000; Full time

Job summary

Amazon Inc. is seeking an Area Manager for Books production in Brazil to lead a shift-based team on the floor, ensuring safety, quality and productivity. You will focus on daily performance and customer outcomes, while coaching staff and improving processes.

Responsibilities include staffing planning, cross-team collaboration, and supporting launch readiness with equipment qualification and SOP development. Strong English communication and leadership of hourly teams are essential.

Qualifications

• Willingness to work flexible shifts including nights, weekends and holidays.
• Ability to push/pull loaded dollies up to 100 pounds.
• Proficient English communication (written and verbal).
• Experience managing teams of hourly associates.
• Bachelor’s degree or advanced technical degree required.

Responsibilities

• Own safety, quality and productivity of the production area and drive daily targets.
• Lead, coach and develop a team of hourly associates for accountability and learning.
• Analyze forecasts to determine staffing and throughput to meet site goals.
• Partner with other Area Managers to balance workload across areas.

Skills

Flexible schedule

Heavy lifting

English communication

People management

Bachelor's or higher

Education

Bachelor's degree or advanced technical degree

Job description

As an Area Manager for Books business, you will lead a team of hourly associates through the daily rhythm of digital book production—from printing through binding, finishing, and ship-ready packaging. You will focus on four fundamentals: safety, quality, customer experience, and productivity. This is a floor-based leadership role in a production environment, not a corporate function. You will stay close to the equipment, the team, and the operation, with direct accountability for daily performance and customer outcomes.

Key job responsibilities

• Own the safety, quality, and productivity of your assigned production area, driving daily performance against targets.
• Lead, coach, and develop a team of hourly associates, fostering a culture of accountability and continuous learning.
• Analyze production forecasts and determine daily staffing and throughput requirements to meet overall site goals.
• Partner with other Area Managers to balance workload across areas, ensuring smooth end-to-end flow.
• Support all safety programs and regulatory compliance to guarantee a safe working environment for every associate.
• Proactively identify and lead process improvement initiatives using Lean tools and root cause analysis.
• Monitor machine performance, quality metrics (DPMO, waste rates), and escalat e equipment issues to maintenance and engineering.
• Contribute to launch readiness activities including equipment qualification, training deployment, and SOP development.

A day in the life

You will spend much of your shift on the production floor, leading your team and staying close to the operation. You will review safety, production targets, staffing and equipment status, while monitoring performance, coaching associates and resolving operational or technical issues with support teams.

• 3x2 shift pattern (3 days on / 3 off, 2 days on / 2 off)
• 12-hour shifts (06:00–18:00 or 18:00–05:00)
• Availability to work weekends and holidays

About the team

The International Make on Demand organization operates across multiple countries and brings together two businesses: Print on Demand and Merch on Demand. Our mission is to help authors and content creators bring their ideas to customers. The team is multinational, multicultural, and multilingual, offering meaningful exposure to global operations and cross-functional collaboration. This role will lead the Print on Demand operation in Brazil, with opportunities to take on broader scope and complexity over time.

Basic Qualifications

• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts
• Experience in English-language communication skills, both written and verbal
• Experience managing people
• Bachelor's degree, or Advanced technical degree

Preferred Qualifications

• Experience with performance metrics and process improvement and Lean techniques

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.