About Relay Commerce
Relay Commerce builds a portfolio of software solutions that help merchants scale e‑commerce and simplify their marketing tech stack. With a centralized customer data platform, Relay’s suite of tools automates key revenue‑generating workflows to drive organic growth and profitability.
About The Role
We are looking for a detail‑oriented Finance & Accounting Analyst with 5‑7 years of experience to support our multi‑entity accounting operations and business unit financial reporting. This role bridges accounting execution and finance analysis—you’ll work closely with our Assistant Controller on month‑end close and partner with business unit GMs on financial performance and reporting.
You will report to our US‑based Director of Finance and work hands‑on in QuickBooks Online, Ramp, Syft, and Google Sheets. Beyond executing established processes, you’ll improve them by identifying inefficiencies, strengthening controls, and translating financial data into actionable insights for business leaders.
What You’ll Do Daily
Business Unit Reporting & Analysis (35‑45%)
- Build and maintain BU dashboards and board reporting packages in Syft
- Prepare monthly variance analysis (MoM and Budget vs. Actual) for GM reviews
- Partner with GMs to understand their reporting needs and business drivers
- Investigate and explain revenue, expense, and margin variances
- Translate financial data into clear business insights for non‑finance stakeholders
- Support ad‑hoc analysis requests from business units
Month‑End Close Support (30‑45%)
- Support Assistant Controller on assigned reconciliations and close tasks
- Own deferred revenue recognition across SaaS products
- Prepare journal entries, accruals, and account reconciliations for review
- Analyze account balances and proactively investigate discrepancies
- Coordinate inter‑company and cross‑BU transactions
- Ensure assigned close tasks are completed accurately and on schedule
Expense Management & Operational Reporting (5‑15%)
- Own Ramp expense reporting, categorization, and trend analysis
- Review expense coding for accuracy and consistency across BUs
- Monitor expense trends and flag anomalies or policy issues proactively
- Maintain reporting dashboards and BU‑level financial templates
- Ensure data integrity between accounting systems and reporting outputs
- Improve workflows between QuickBooks, Ramp, Syft, and other platforms
Process Improvement & Documentation (5%)
- Identify opportunities to streamline reporting and close processes
- Document financial processes and improve cross‑functional workflows
- Strengthen controls and data quality across systems
- Support audit preparation and financial controls documentation
What Success Looks Like
In Month 1‑2
- Independently manage assigned reconciliations and reporting tasks
- Understand the multi‑entity structure and BU business models
- Begin building relationships with GM stakeholders
In Month 3‑6
- BU variance analysis is insightful and proactive
- Syft dashboards and board packages run smoothly with minimal rework
- Support month‑end close efficiently and catch issues before escalation
- Deferred revenue recognition is clean and well‑documented
In Month 6‑12
- Operate as the go‑to person for BU financial reporting and GM questions
- Proactively identify trends and insights before being asked
- Contribute meaningful process improvements that save time or increase accuracy
- Provide reliable backup coverage for Assistant Controller when needed
Requirements
Essential
- 5‑7 years of accounting or finance operations experience
- Month‑end close experience, including reconciliations and journal entries
- Experience working in multi‑entity or multi‑business‑unit environments
- Strong analytical skills: comfortable explaining variances and digging into “why”
- Experience with QuickBooks Online or other cloud accounting platforms
- Advanced Excel/Google Sheets skills (pivot tables, lookups, data modeling, variance analysis)
- Understanding of US GAAP fundamentals
- Experience with financial reporting tools and dashboards
- AI‑savvy: uses AI to work smarter while maintaining quality and judgment
- Clear written English communication for async collaboration
- Availability for 4‑5 hours overlap with US Eastern Time
Preferred
- SaaS, technology, or e‑commerce experience (deferred revenue, MRR, cohorts)
- Familiarity with expense management platforms (Ramp, Expensify, Brex, etc.)
- Experience with financial reporting/BI tools (Syft, Fathom, QuickBooks, etc.)
- Previous experience supporting business unit leaders or non‑finance stakeholdersExperience improving financial processes or building reporting infrastructure
- Bachelor’s degree in Accounting, Finance, or related field
What Makes Someone Successful In This Role
- You connect accounting to the business—explaining to a GM why their MRR changed month‑over‑month.
- You think in systems—proposing better ways and building them when reporting is manual or fragile.
- You balance precision with speed—knowing when “perfect” matters and when “good enough” is fine.
- You translate technical accounting into plain English for GMs and rigorous detail for the Assistant Controller.
- You want to grow your finance skillset—motivated to deepen expertise in SaaS financial operations and expand from execution into strategic analysis.
Who You’ll Work With
- Director of Finance (your manager): sets priorities, reviews BU reporting, partners on GM relationships
- Assistant Controller: technical accounting lead, owns month‑end close, provides backup and guidance
- Business Unit GMs: key stakeholders—help them understand numbers and make better decisions
- Head of People: partners on headcount reporting, budget tracking, and cross‑functional projects
Benefits & Perks
- Flexible Time Off
- Public Holidays
- Paid Parental Leave
- Work From Home Stipend
- Co‑working Space Allowance
- Learning Stipend
- Therapy Reimbursement
Relay Commerce is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
The base salary range for this role is $30,000 to $45,000 USD per year, depending on experience, qualifications and location.