Facility Manager

Atoms; São Paulo; On-site; BRL 134,000 - 234,000; Full time

Job summary

NovaKitchens in São Paulo is seeking a Facilities Maintenance Lead to manage building and systems maintenance, coordinate contractors and oversee onboarding of new licensees. The role requires Portuguese language proficiency and strong problem-solving skills.

You will direct advanced maintenance troubleshooting, liaise with local officials on codes, and ensure facilities remain 100% operational across multiple sites. This role is onsite in São Paulo.

Qualifications

• Experience managing maintenance within a budget.
• Excellent communication skills with diverse stakeholders.
• Creative problem solving in facility operations.
• Portuguese language required; English not required.

Responsibilities

• Troubleshoot and coordinate building and systems maintenance, repairs and replacements.
• Provide advanced maintenance troubleshooting and guidance.
• Manage contractors to ensure high-quality work (maintenance, custodial, TI).
• Oversee equipment move-ins, TI work, inspections and go-live for new licensees.
• Support retrofit plans within area of expertise for onboarding, enterprise and development teams.
• Understand local health, fire and building codes; liaise with local officials to keep facilities operational.
• Define and monitor local preventative maintenance requirements; schedule and track PM tasks.
• Create and manage call-list of local vendors for facility maintenance.
• Coordinate projects across multiple trades and manage vendor relationships, SOPs and pricing.
• Mentor and supervise facility technicians I & II across regions.

Skills

Budget management

Strong communication

Creative problem solving

Portuguese language

Education

Technical degree in facilities/engineering/construction

Job description

Who we are

NovaKitchens helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone.

We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they’re in. Every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price.

We're changing the game for restaurateurs whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains.

What we're looking for

• Ability to manage maintenance and repairs within budget
• Strong communication skills
• Creative problem solving
• Portuguese required - no English needed

What you'll do

• Troubleshoot and facilitate building and systems maintenance, equipment repair and replacement
• Provide advanced maintenance troubleshooting
• Manage contractors to ensure maintenance, custodial, TI, etc. work is completed to a high standard
• Work with kitchen onboarding team to oversee equipment move-in, TIs, routine inspections & go-live for new licensees
• Provide engineering support for retrofit plans within area of expertise for onboarding, enterprise, and development teams
• Understand building and health codes, build relationships with local officials to keep the facility 100% operational
• Understand local preventative maintenance requirements (e.g. FD hood cleaning); create, schedule, supervise and track all facility PM
• Create and own call-list of local vendors to perform necessary facility maintenance
• Coordinate small projects requiring single or multiple trades/contractors and manage vendor relationships, SOPs, quality of work & pricing
• Manages facility technicians I & II in their respective regions

Nice to have

• Experience in commercial kitchens, food production or multi-tenant facilities
• Knowledge of local health, fire and building codes and permitting processes
• Technical degree or certification in facilities, engineering, construction or related field
• Experience managing multiple sites or standardizing processes across locations
• English

Why join us

• Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery.
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What else you need to know

This role is based in our São Paulooffice location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week.

Ready to join us as we serve those who serve others?

#LI-Onsite