Salesforce Administrator

Atoms; São Paulo; On-site; BRL 120,000 - 180,000; Full time

Job summary

Atoms in São Paulo is seeking a hands-on Salesforce Administrator to support our Sales and CX teams. You’ll fix flows, enable new features, and run daily admin tasks to ensure Salesforce works for the team.

You’ll design integrations with our data warehouse and marketing platforms, build scalable flows, and help map a more efficient project lifecycle across departments. This on-site role requires 1–3 years of experience, a proactive mindset, and collaboration across teams.

Qualifications

• The Salesforce Foundation: 1–3 years of Salesforce Administration experience.
• The "Builder" DNA: proactive, blockers before they happen, creates order out of chaos.
• Analytical & Agile: quick to switch gears, curious how things work.
• A Collaborative Spirit: good cross-team communication and alignment.
• Sales-Adjacent Experience: exposure to sales teams and high-growth environments.

Responsibilities

• Be the Salesforce Guru for Sales and CX teams, fixing flows, enabling features, and handling daily admin tasks.
• Own day-to-day Salesforce administration: users, profiles, permissions, layouts, validation rules, automation.
• Design and maintain integrations between Salesforce and data warehouse, marketing platforms, finance tools, and telemetry.
• Build and document high-level processes that define how internal teams interact and operate.
• Bridge gaps between departments, aligning processes and ensuring smooth handoffs.
• Master context-switch: balance technical tweaks with leadership collaboration on lifecycle improvements.

Skills

Salesforce Administration

Data integrations

CRM backend

Analytical mindset

Collaborative

Sales-Adjacent Experience

Tools

Salesforce

Data Warehouse

Marketing Platforms

Finance Tools

Product Telemetry

Job description

Who we are

In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches.

What you’ll do

• Be the Salesforce Guru: You’ll be the go-to for our Sales and CX teams. Whether it’s fixing a broken flow, enabling new features, or handling daily admin tasks, you’ll ensure Salesforce works for the team, not against them.
• Own day-to-day Salesforce administration: users, profiles, permissions, page layouts, validation rules, and automation. Build and maintain scalable Flows that support evolving GTM motions.
• Design and maintain integrations between Salesforce and adjacent systems (data warehouse, marketing platforms, finance tools, product telemetry).
• Build the Infrastructure: This isn’t just maintenance—it’s evolution. You will evaluate, build, and document the high-level processes that define how our internal teams interact.
• Bridge the Gaps: You’ll proactively "connect the dots" between departments. If you see a process that’s misaligned or a handoff that’s dropping the ball, you’ll be the one to build the bridge and bring people together.
• Master the Context-Switch: You thrive in variety. One hour you’re deep in technical Salesforce tweaks; the next, you’re collaborating with leadership to map out a more efficient project lifecycle.

What we’re looking for

• The Salesforce Foundation: You have 1–3 years of Salesforce Administration experience. You know your way around the back end of a CRM and understand how to make administrative changes that stick.
• The "Builder" DNA: You don’t wait for a manual. You are proactive, you see blockers before they happen, and you enjoy creating order out of chaos.
• Analytical & Agile: You can switch gears quickly without losing your focus. You’re naturally curious about how things work and why they break.
• A Collaborative Spirit: You’re a people person who can translate technical needs into human solutions. You’re comfortable working across different teams to keep everyone aligned.
• Sales-Adjacent Experience: You’ve spent time around sales teams and understand the urgency and flow of a high-growth environment.

Why join us

• Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery.
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What else you need to know

This role is based in our São Paulooffice. Atoms is a company driven by invention and continuous change - we are constantly reimagining our industries, building new products, and refining how we operate. We do our best work together. That’s why all of our office-based teams work onsite, five days a week.

Ready to join us as we serve those who serve others?

#LI-Onsite