Facility Manager

NovaKitchens; São Paulo; On-site; BRL 90,000 - 150,000; Full time

Job summary

NovaKitchens is seeking an on-site Facilities Maintenance Manager for our São Paulo office to lead maintenance, repairs, and vendor management across facilities and kitchen environments.

You will supervise technicians, coordinate contractors, ensure regulatory compliance, and support onboarding with equipment moves and preventive maintenance programs. Portuguese fluency is required; English is not needed.

Qualifications

• Ability to manage maintenance and repairs within budget.
• Creative problem solving to resolve issues.
• Portuguese required – no English needed.

Responsibilities

• Troubleshoot and facilitate building and systems maintenance, equipment repair and replacement.
• Provide advanced maintenance troubleshooting.
• Manage contractors to ensure maintenance, custodial, TI, etc. work is completed to a high standard.
• Oversee equipment move-in, TIs, inspections and go-live for new licensees.
• Provide engineering support for retrofit plans within onboarding, enterprise, and development teams.
• Understand local health and building codes and liaise with local officials to keep facilities operational.
• Plan and supervise preventive maintenance activities.
• Create and manage local vendor call lists for facility maintenance.
• Coordinate small projects with multiple trades and manage vendor relationships, SOPs, pricing.

Skills

Maintenance management

Creative problem solving

Portuguese language

Education

Technical degree or certification in facilities/engineering/construction

Job description

NovaKitchens helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone.

We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they’re in. Every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price.

We're changing the game for restaurateurs whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains.

What we're looking for

• Ability to manage maintenance and repairs within budget
• Creative problem solving
• Portuguese required - no English needed

What you'll do

• Troubleshoot and facilitate building and systems maintenance, equipment repair and replacement
• Provide advanced maintenance troubleshooting
• Manage contractors to ensure maintenance, custodial, TI, etc. work is completed to a high standard
• Work with kitchen onboarding team to oversee equipment move-in, TIs, routine inspections & go-live for new licensees
• Provide engineering support for retrofit plans within area of expertise for onboarding, enterprise, and development teams
• Understand building and health codes, build relationships with local officials to keep the facility 100% operational
• Understand local preventative maintenance requirements (e.g. FD hood cleaning); create, schedule, supervise and track all facility PM
• Create and own call-list of local vendors to perform necessary facility maintenance
• Coordinate small projects requiring single or multiple trades/contractors and manage vendor relationships, SOPs, quality of work & pricing
• Manages facility technicians I & II in their respective regions

Nice to have

• Experience in commercial kitchens, food production or multi-tenant facilities
• Knowledge of local health, fire and building codes and permitting processes
• Technical degree or certification in facilities, engineering, construction or related field
• Experience managing multiple sites or standardizing processes across locations
• Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery.
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What else you need to know

This role is based in our São Paulooffice location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week.

Ready to join us as we serve those who serve others?

#LI-Onsite