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Job Responsibilities
- Supports sales activities through specialized technical or scientific knowledge and product applications from conceptual stages, through pre-sales, sales, trials, and training.
- Serves as a lead in solving technical problems and in discussions with customers.
- Acts as a technical resource to sales professionals, contributing to sales meetings by providing a deeper understanding of product workings, applications, limitations, and nontraditional product usage.
- Prepares technical presentations and demonstrates how a product meets client needs.
- Documents customer requirements and provides technical guidance related to sales strategy and proposals.
- Participates in training for internal sales professionals and on-site technical training for customers.
- Assists other organizational functions, such as engineering, manufacturing, or quality control, to identify user and/or design problems.
- Supports the feasibility of standard, customized, and partnership alternatives of new approaches for offered products and services, focusing on optimization and improvement.
- Serves as a technical troubleshooter for customers after sales, during testing or installation.
- May accompany account managers during service visits or when exploring application problems.
Additional Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Sales and Business Development
- Industries: Glass, Ceramics, and Concrete Manufacturing
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