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Private Advertiser is seeking a Quality Engineer to analyze field failures and facilitate problem-solving across products. You will coordinate technical analyses with cross-functional teams and communicate findings to customers.
You will support new product launches, line sustaining efforts, and drive CAPA using 8D reports while ensuring compliance with ISO/IATF 16949 and customer audits. The role requires strong analytical skills and a proactive improvement mindset.
Job description
Facilitate sample analysis of returned products from customers, to apply problem solving skills to identify causes of field failure and customer dissatisfaction
Co-ordinate technical analysis by cross-functional team and communicate to customers
Support Quality Engineer in product launch and line sustaining
Work with cross-functional teams to resolve operational quality issues
SPC trend, analyze and monitor key performance indicators, suggest improvements, and escalation to supervisor/ management as necessary
Prepare FTQ reports and scrap reports
Drive and communicate CAPA for 8D reports for internal and external
Support Quality Improvement projects, PPAP submission, Q-Plan development and planning and internal and external audits (ISO/IATF 16949, customer audit)
Diploma in Engineering (Electrical/ Electronics)
Knowledge with Quality engineering tools, SMT process, PCBA assembly process, bulk capacitor fabrication process is an added advantage
Strong time management, organizational skills and analytical problem-solving skills
Willingness to challenge the status quo and relentlessly drive continuous improvement