Solutions Consultant - Brazil

MoEngage; São Paulo; Presencial; BRL 60.000 - 120.000; Tempo integral

Resumo da oferta

Join a forward-thinking company that empowers brands with cutting-edge marketing technology. As a key player in the sales engineering team, you will leverage your expertise to solve customer challenges and drive engagement across multiple channels. This role offers a unique opportunity to collaborate with global enterprises, ensuring they maximize the value of our solutions. With a supportive work environment and a focus on personal and professional growth, you’ll be part of a passionate team dedicated to innovation in the MarTech space. If you thrive in dynamic settings and are eager to make an impact, this position is perfect for you.

Serviços

Competitive compensation

Flexible work/life balance

Generous PTO policy

Medical, Dental, Vision Insurance

Employee Assistance Program

Qualificações

• 5+ years in sales/solutions engineering in B2B SaaS.
• Strong understanding of API/SDK architecture and enterprise integration.

Responsabilidades

• Qualify customer goals and articulate MoEngage's value.
• Work with Account Executives to adapt sales strategies.
• Manage customer POCs and ensure success.

Conhecimentos

Customer problem-solving

Sales deal closure

B2B SaaS experience

Enterprise integration methodologies

API/SDK architecture

Marketing strategies formulation

Organizational skills

Technical knowledge in mobile/web platforms

Proof of Concept execution

Customer Success background

Descrição da oferta de emprego

Location: São Paulo, State of São Paulo, Brazil

About MoEngage:

MoEngage is a leading Marketing Technology Solution provider, empowering brands to drive personalized customer engagement and retention across multiple channels like email, web, SMS, and mobile. Our clients include top names like JP Morgan Chase, T-Mobile, Poshmark, SoundCloud, Garmin and 1200+ others globally. With a presence in 35 countries, MoEngage is a recognized leader in the industry, powering over 1 Trillion messages last year! But don’t just take our word for it:

• Customers’ Choice Vendor with 4.8/5 from 450+ reviews in the Gartner ‘Voice of the Customer’ report for Multi-channel Marketing
• Forrester Wave Strong Performer in its 2023 report on Cross Channel Marketing Hubs
• Great Place to Work Certification in India and the United States

Requirements

• Obsessed with solving customer problems.
• Passionate commitment to proactively closing sales deals by creating a powerful value proposition that appeals to senior non-technical leaders
• 5+ years of experience in a sales/solutions engineering role, with experience in the B2B SAAS space for enterprise accounts
• A firm understanding of enterprise integration methodologies, best practices and API/SDK architecture and the unique opportunities mobile apps bring
• A firm understanding of the challenges faced by B2C & B2B marketers and should be able to formulate firm strategies to tackle the same
• Superior organisational skills working with multiple customers and can switch context quickly throughout the day with various competing demands
• Technical experience/understanding in any of the following areas: Mobile & web platform, SaaS architecture and ESP architecture
• Good technical knowledge to help clients make appropriate customizations
• Experience running Proof of Concepts with a high conversion rate
• Background in Customer Success, Account Management, project management, or technical pre-sales of digital techniques such as ad platforms and networks, marketing automation etc. is a good to have

Responsibilities

• Understand and qualify customer goals and effectively articulate MoEngage's ability to bring value to customers
• Understand the concept of ‘needs based selling’ and articulate and communicate using that language
• Work in concert with the Account Executives to build and adapt sales strategies and drive towards successful sales into Global companies
• Assist in sales stages such as demonstrations, Proof of Concept presentations (POC), RFP responses & business justification
• Ensure the success of customer POCs through effective management of success criteria, planning and execution
• Distil and advocate customer interests, needs and product feedback to Product Management, Engineering, Marketing and Sales
• Maintain awareness of internal roadmap and new product features to evangelise with customers and their feedback to MoEngage product management and engineering teams
• Influence the improvement of Sales Engineering processes and practices
• Continuously learn and update skills and keep aware of industry trends in the MarTech space

What We Offer:

• Passionate team and cutting-edge technology.
• Competitive compensation.
• Personal & Professional growth
• Dynamic and supportive work environment.
• Flexible work/life balance with generous PTO policy
• Medical, Dental, Vision, Life Insurance, Health Advocacy, Employee Assistance Program

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