Technical II, IT Operations (Windows Server,Powershell,SCCM and BigFix)

Concentrix; São Paulo; Presencial; BRL 30.000 - 60.000; Tempo integral

Resumo da oferta

An established industry player is looking for a Technical Support II in IT Operations to enhance their team in São Paulo. This role involves providing advanced support for multi-user operating systems and managing endpoint security applications. You'll be responsible for daily production tasks, including installation, configuration, and maintenance of hardware and software. Join a diverse team recognized for its exceptional workplace culture and career growth opportunities, where your contributions will help shape the future of integrated services in a hyperconnected world.

Qualificações

• 2-4 years of relevant experience in IT operations.
• Knowledge of Windows & Mac OS network configuration.

Responsabilidades

• Support project implementation and manage endpoint security applications.
• Develop automation scripts and provide remote support.

Conhecimentos

Windows Server

PowerShell

SCCM

BigFix

PC maintenance

Intermediate English

Formação académica

Bachelor's Degree in a related field

Ferramentas

Active Directory

Microsoft Office

Descrição da oferta de emprego

Job Title:

Technical II, IT Operations (Windows Server, PowerShell, SCCM, and BigFix)

Job Description

We're Concentrix, the intelligent transformation partner. Solution-focused, tech-powered, intelligence-fueled. As a global technology and services leader, we empower the world's best brands with data, insights, industry expertise, and advanced technology solutions. We shape careers across over 70 countries, attracting top talent.

In our IT and Global Security team, you will deliver cutting-edge infrastructure, software solutions, and security for staff and clients. You will work with industry experts to design, implement, and strategize IT, security, application development, and innovative solutions in a hyperconnected world. Join us in developing, building, and running the future of integrated services.

We value our diverse team members who are curious, eager to learn, and committed to exceptional relationships. Recognized as one of the "World's Best Workplaces" and for career growth and culture, we embrace talent from all backgrounds.

Role Overview

The Technical Support II, IT Operations, is responsible for daily production tasks and providing advanced support for multi-user operating systems, hardware, and software, including installation, configuration, maintenance, and support.

Location

This is an onsite position in Sao Paulo.

Responsibilities

1. Support project implementation
2. Manage endpoint security applications for compliance
3. Utilize BigFix
4. Develop automation scripts
5. Provide remote support
6. Perform field support
7. Manage equipment control via SCCM and Active Directory
8. Maintain inventory control
9. Install equipment for new accounts or projects
10. Configure equipment
11. Resolve incidents according to SLA
12. Ensure safety and repair of computer equipment
13. Perform maintenance of computer equipment

Candidate Profile

1. Bachelor's Degree in a related field
2. Located in Sao Paulo
3. Intermediate English level
4. 2-4 years of relevant experience
5. Ability to meet timelines on deliverables
6. Knowledge of Windows & Mac OS network configuration
7. Knowledge of PC maintenance
8. Experience managing DNS and Active Directory
9. Proficient in Microsoft Office

Additional Information

#latamcnx

Location: Rua Tagipuru, 906 Barra Funda, Sao Paulo, Brazil

Language Requirements: Not specified

Time Type: Full time

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