Delivery Manager - OP02216

Dev PRO; São Paulo; Remote; BRL 449,000 - 649,000; Full time

Job summary

Dev.Pro, a US-based outsourced software development company, is seeking a Delivery Manager to oversee delivery for a major client account. You will lead 10+ teams and 100+ specialists, ensuring stable, high-quality delivery across a large-scale engagement in a remote-first environment.

Ideal candidates have 5+ years in program or delivery management within software outsourcing, strong stakeholder relationships, and deep Agile knowledge.

Qualifications

• 5+ years of Delivery/Program Management in software outsourcing.
• Experience leading large multi-team organizations (100+ specialists).
• Strong knowledge of Agile, Scrum, Kanban, SAFe.
• Proven budgeting, forecasting, and P&L management.

Responsibilities

• Ensure delivery stability by maintaining workflows and KPIs.
• Oversee quality control to meet technical and delivery standards.
• Build trusted client relationships and proactive communication.
• Identify risks, coordinate actions, and support growth.
• Oversee daily operations with 4-5 direct reports.
• Support hiring and budgeting to optimize resources.

Skills

Delivery management

IT outsourcing

Stakeholder management

Leadership

SDLC knowledge

Budgeting & P&L

English communication

Travel willingness

Job description

We are hiring in Latin America! At Dev.Pro, a US-based outsourced software development company, we're looking for contractors to join our global team of IT professionals helping tech companies scale their business through software engineering expertise. Operating as a remote-first company, our experts work across 55+ countries on five continents, giving us the flexibility and skillset to deliver high-quality engineering for projects of any size or complexity. We invite an experienced Delivery Manager to join Dev.Pro and ensure operational excellence across a large-scale client account. In this role, you'll oversee delivery for a dedicated account segment spanning 10+ teams and more than 100 specialists. You'll drive stable, high-quality delivery, keep operations running smoothly, lead multiple Project Managers and technical leaders, and build trusted relationships with client stakeholders.

What's in it for you:

• Own day-to-day execution for a major global IT outsourcing account segment
• Lead a large-scale delivery organization and help shape operational strategy and key business decisions
• Advance your leadership skills through Dev.Pro University and specialized training

Is that you?

• 5+ years of experience in Program or Delivery Management within the software development outsourcing industry
• Experience in an IT outsourcing or managed services environment, focusing on execution and operational support
• Experience managing large, multi-team engineering organizations with 100+ specialists, including leading Team Leads, managers, and high-performing teams
• Advanced understanding of SDLC and delivery methodologies (Agile, Scrum, Kanban, SAFe)
• Practical experience managing delivery financials, including budgets, forecasting, resource planning, and P&L
• Strong client communication, negotiation, and relationship management skills, with the ability to engage senior stakeholders, establish strong client relationships, and be seen by clients as a key leader
• Strong leadership, people-management, organizational, decision-making, and problem-solving abilities
• Upper-Intermediate+ English level
• Willingness and ability to travel internationally 3-4 times per year

Desirable:

• Experience working with offshore or nearshore delivery teams
• Experience identifying opportunities to grow existing client accounts

Key Responsibilities And Your Contribution

• Ensure delivery stability by maintaining effective workflows, monitoring KPIs, and resolving operational issues
• Oversee quality control to ensure projects meet technical expectations and delivery standards
• Build trusted relationships with client stakeholders through reliable service delivery and proactive communication
• Identify and escalation delivery risks early, coordinate corrective actions, and support client growth initiatives
• Oversee daily team operations, providing guidance and support to 4-5 direct reports
• Proactively manage team performance by setting clear expectations, providing regular feedback, and supporting career development
• Manage budgets, optimize costs, and support hiring to ensure effective resource allocation