Cybersecurity Metrics Manager

Otis Elevator Co.; São Bernardo do Campo; Híbrido; BRL 180 000 - 320 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible ways of working

Health and wellness benefits

Resumo da oferta

Otis Elevator Co. in Brazil is seeking a Cybersecurity Metrics Manager to lead the development and ongoing improvement of metrics, dashboards, scorecards, and executive reporting for Otis’ global Cyber Risk & Services team.

Based in Brazil, this role may be hybrid or remote based on business needs, local policy, and manager alignment. The role partners with cybersecurity, Digital Technology, and business stakeholders to translate complex data into clear insights that inform risk decisions,

Qualificações

• Bachelor’s degree in a cybersecurity, information systems, data analytics, or related field.
• 5+ years in cybersecurity, technology risk, data analytics, or related areas.
• Experience building metrics, dashboards and reporting in global organizations.
• Strong understanding of cybersecurity risk management and governance.
• Advanced analytical, communication, and stakeholder management skills.
• Proficiency with Excel, PowerPoint, and BI/reporting tools.
• Fluency in Portuguese and English; Spanish is a plus.
• Willingness to travel up to 10%.

Responsabilidades

• Lead cybersecurity metrics and reporting to measure risk, performance, and maturity.
• Develop KPIs, KRIs, scorecards, dashboards, and executive reporting.
• Collaborate with cybersecurity, Digital Technology, and business teams to define measures.
• Prepare updates for senior leaders, including board-level inputs and narratives.
• Improve data quality and source-system alignment for trustworthy results.
• Drive automation to make analytics faster, scalable, and user-friendly.
• Analyze data to identify trends, risks, and improvement opportunities.
• Facilitate cross-functional discussions to align targets and actions.
• Maintain documentation, metric inventories, and dashboard roadmaps.

Conhecimentos

Cybersecurity metrics

Data analytics

Dashboards

Executive reporting

Stakeholder management

Excel/PowerPoint

Portuguese/English

BI tooling

Formação académica

Bachelor’s degree in Cybersecurity/Information Systems/CS/Data Analytics

Ferramentas

Microsoft Excel

PowerPoint

BI tools

Descrição da oferta de emprego

Country: Brazil

Location: LOC6054: São Bernardo Do Campo Home Offices Remote Location, Remote City, São Paulo, Brazil

Role Overview

The Cybersecurity Metrics Manager will lead the development and continuous improvement of cybersecurity metrics, dashboards, scorecards, and executive reporting for Otis’ global Cyber Risk & Services team. This role helps leaders understand cyber risk, assess performance, prioritize investments, and improve security outcomes across a complex global organization. You will report within the Cyber Risk & Services organization and partner closely with cybersecurity leaders, Digital Technology teams, and business stakeholders to turn complex data into clear, actionable insights. Based in Brazil, this role may be performed in a hybrid or remote arrangement based on business needs, local policy, and manager alignment.

On a Typical Day You Will

• Lead the cybersecurity metrics and reporting function, creating a consistent way to measure and communicate cyber risk, performance, control effectiveness, and program maturity.
• Develop and improve key performance indicators, key risk indicators, scorecards, dashboards, and executive reporting that give leaders actionable visibility into Otis’ cybersecurity posture.
• Partner with cybersecurity, Digital Technology, and business teams to understand reporting needs and translate them into meaningful measures, insights, and decision-ready materials.
• Prepare recurring cybersecurity updates for senior leaders, including executive summaries, management reports, board-level inputs, and clear narratives that explain trends, priorities, and business impact.
• Improve data quality, reporting consistency, metric definitions, and source-system alignment so reported results are accurate, transparent, and trusted.
• Lead automation and continuous improvement efforts that make cybersecurity analytics, dashboards, and reporting faster, more scalable, and easier to use.
• Analyze cybersecurity and technology data to identify trends, emerging risks, control gaps, operational issues, and opportunities to improve outcomes.
• Facilitate cross-functional discussions to align stakeholders on metric definitions, reporting expectations, performance targets, and improvement actions.
• Maintain reporting documentation, metric inventories, dashboard roadmaps, and management routines that support repeatable and globally consistent cybersecurity reporting.

What You Will Need To Be Successful

• Bachelor’s degree in Cybersecurity, Information Systems, Computer Science, Data Analytics, Business Analytics, Information Technology, Business Administration, or a related field; equivalent experience may be considered.
• Five or more years of experience in cybersecurity, technology risk, data analytics, business intelligence, audit, compliance, governance, or a related field.
• Experience building or improving metrics, dashboards, scorecards, reporting routines, or performance management processes in a complex or global organization.
• Strong understanding of cybersecurity risk management, governance, compliance, control effectiveness, and operational security concepts, with the ability to translate technical information into business-relevant insights.
• Advanced analytical, problem-solving, communication, and stakeholder management skills, including the ability to influence alignment across technical, business, and leadership teams.
• Experience using Microsoft Excel, PowerPoint, and business intelligence or reporting tools to create clear, actionable reports, dashboards, and executive-ready presentations.
• Fluency in Portuguese and English is required; Spanish proficiency is a plus.
• Minimal travel may be required, up to 10%.

Local Benefits or Selling Statement

Otis offers a competitive compensation and benefits package aligned to Brazil market practices and local policies. Eligible employees may have access to health and wellness benefits, paid time off, holidays, wellbeing resources, flexible ways of working, and learning and development opportunities, including training and certifications that support professional growth. In this role, you will collaborate with a global cybersecurity team and contribute to work that strengthens digital trust, operational resilience, and cyber risk management across Otis.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do.

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].

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