Customer Success Professional

Oowlish; São Paulo; Teletrabalho; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

A Oowlish, uma das empresas de desenvolvimento de software que mais cresce na América Latina, busca profissionais experientes em Customer Success para se juntar à sua equipe diversificada. O trabalho remoto é oferecido, promovendo um equilíbrio saudável entre vida pessoal e profissional, com oportunidades de crescimento e impacto internacional.

Serviços

Home office

Horários flexíveis

Compensação competitiva

Planos de carreira

Projetos internacionais

Programa de inglês Oowlish

Fitness Oowlish

Incentivo à adoção de pets

Bônus de PTO

Jogos e competições

Qualificações

• 2+ anos em funções de Customer Success, Suporte ou SaaS.
• Experiência em ferramentas de CRM e plataformas de suporte.
• Capacidade de facilitar webinars ou treinamentos online.

Conhecimentos

Fluência em Português

Comunicação em Inglês

Orientação a Processos

Colaboração em Equipe

Educação do Cliente

Ferramentas

Zendesk

Zoho CRM

Descrição da oferta de emprego

Join Our Team

Oowlish, one of Latin America's rapidly expanding software development companies, is seeking experienced technology professionals to enhance our diverse and vibrant team.

As a valued member of Oowlish, you will collaborate with premier clients from the United States and Europe, contributing to pioneering digital solutions. Our commitment to creating a nurturing work environment is recognized by our certification as a Great Place to Work, where you will have opportunities for professional development, growth, and a chance to make a significant international impact.

We offer the convenience of remote work, allowing you to craft a work-life balance that suits your personal and professional needs. We're looking for candidates who are passionate about technology, proficient in English, and excited to engage in remote collaboration for a worldwide presence.

Requirements

• Fluency in Portuguese and strong English communication skills
• 2+ years in Customer Success, Support, or SaaS roles
• Familiarity with Zendesk or similar support platforms
• Experience using CRM tools (Zoho CRM is a plus)
• Ability to host and facilitate webinars or online training
• Passion for customer education and lifecycle engagement
• Strong documentation and knowledge-sharing mindset
• Process-oriented with a drive to identify improvements and automation
• A collaborative team player with a desire to help build something from the ground up

Benefits & Perks:

Home office;

Flexible Hours

Competitive compensation based on experience;

Career plans to allow for extensive growth in the company;

International Projects;

Oowlish English Program (Technical and Conversational);

Oowlish Fitness with Total Pass;

Pet adoption incentive;

PTO Bonus;

Games and Competitions;

You can also apply here:

Website: https://www.oowlish.com/work-with-us/

LinkedIn: https://www.linkedin.com/company/oowlish/jobs/

Instagram: https://www.instagram.com/oowlishtechnology/