Customer Success Professional

Oowlish; Brasília; Teletrabalho; BRL 60.000 - 80.000; Tempo integral

Resumo da oferta

Join a rapidly expanding software development company in Latin America as a Customer Success Professional. Work remotely on global projects while enjoying a nurturing environment that fosters professional growth. The role requires fluency in Portuguese and strong English communication skills, along with experience in Customer Success or SaaS roles. Enjoy benefits like flexible hours, a home office setup, and opportunities for career advancement.

Serviços

Home office setup

Flexible working hours

Competitive salary based on experience

Opportunities for career growth

International projects

English language program

Fitness program with Total Pass

Pet adoption incentives

PTO bonus

Games and competitions

Qualificações

• 2+ years in Customer Success, Support, or SaaS roles.
• Ability to host webinars or online training.

Responsabilidades

• Passion for customer education and lifecycle engagement.
• Strong documentation and knowledge-sharing skills.

Conhecimentos

Fluency in Portuguese

Strong English communication skills

Process-oriented

Team player

Ferramentas

Zendesk

Zoho CRM

Descrição da oferta de emprego

Customer Success Professional

Join our team at Oowlish, a rapidly expanding software development company in Latin America. We collaborate with premier clients from the United States and Europe to deliver innovative digital solutions. Recognized as a Great Place to Work, we offer a nurturing environment with opportunities for professional growth and international impact.

We support remote work to help you balance your personal and professional life. We're seeking passionate technology professionals fluent in English and Portuguese, eager to work remotely on global projects.

Requirements

• Fluency in Portuguese and strong English communication skills
• 2+ years in Customer Success, Support, or SaaS roles
• Experience with Zendesk or similar support platforms
• Familiarity with CRM tools (Zoho CRM is a plus)
• Ability to host webinars or online training
• Passion for customer education and lifecycle engagement
• Strong documentation and knowledge-sharing skills
• Process-oriented with a drive for automation and improvements
• Team player with a desire to build from the ground up

Benefits & Perks

• Home office setup
• Flexible working hours
• Competitive salary based on experience
• Opportunities for career growth
• International projects
• English language program (technical and conversational)
• Fitness program with Total Pass
• Pet adoption incentives
• PTO bonus
• Games and competitions

How to Apply

Visit our website: https://www.oowlish.com/work-with-us/

LinkedIn: https://www.linkedin.com/company/oowlish/jobs/

Instagram: https://www.instagram.com/oowlishtechnology/