Customer Success Manager, AI

Growth Troops; Buenos Aires; Teletrabalho; BRL 50.000 - 90.000; Tempo integral

Resumo da oferta

An innovative firm is looking for a technical Customer Success Manager to lead AI-powered content strategies for enterprise clients. This role involves managing AI workflow deployments, collaborating with technical teams, and leveraging data insights to enhance performance. With a fully remote and flexible work environment, you will be part of a dynamic team at the forefront of AI content automation, ensuring client success and satisfaction. If you possess strong analytical skills and exceptional spoken English, this is an exciting opportunity to thrive in a fast-paced, high-growth setting.

Serviços

Fully remote, flexible work environment

Competitive compensation

Work with a dynamic, innovative team

Qualificações

• 6+ years managing software deployments and implementations.
• 3+ years working with enterprise customers on SaaS or AI-driven platforms.
• Strong analytical skills with a data-driven mindset.

Responsabilidades

• Partner with clients to understand goals and tailor AI content solutions.
• Oversee deployment schedules and ensure timely delivery of AI-driven workflows.
• Track key metrics and refine strategies based on data insights.

Conhecimentos

Client Collaboration

Workflow Management

Technical Integration

Performance Monitoring

Client Enablement

Analytical Skills

Spoken English

Ferramentas

SQL

Python

JAVA

Descrição da oferta de emprego

About the Role
We're seeking a technical Customer Success Manager for a growing team to drive AI-powered content strategies for enterprise clients. You’ll oversee AI workflow deployments, work closely with technical teams, and use data-driven insights to optimize performance. Exceptional spoken English is a must.

Key Responsibilities

• Client Collaboration: Partner with clients to understand goals and tailor AI content solutions.

• Workflow Management: Oversee deployment schedules and ensure timely, consistent delivery of AI-driven workflows.

• Technical Integration: Collaborate with technical teams to design scalable workflows, utilizing SQL and Python to analyze and optimize performance.

• Performance Monitoring: Track key metrics (organic traffic, CTR, revenue) and refine strategies based on data insights.

• Client Enablement: Train and support clients, troubleshooting issues and streamlining processes.

Qualifications

• 6+ years managing software deployments and implementations, from onboarding to expansion.

• 3+ years working with enterprise customers on SaaS or AI-driven platforms.

• Proficiency in SQL, JAVA or Python is a plus

• Strong analytical skills with a data-driven mindset.

• Excellent spoken English, capable of explaining complex technical concepts clearly.

• Experience thriving in fast-paced, high-growth environments.

Why Join This Company

• Fully remote, flexible work environment

• Competitive compensation

• Work with a dynamic, innovative team at the forefront of AI content automation